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Trouble at Pearson Airport
I assume this will be true for all Canadian travellers heading to the
States. My son, his girlfriend and another couple (all in their 20's) were headed to Hawaii to stay with our in-laws, who were picking them up at the Kona airport. (Yeah, I know it's a tough life, anyway...). [Problem #1]On arrival at Pearson to board a United Airlines flight (Terminal 3, I believe) they were told the flight was actually an Air Canada flight out of Terminal 1. So they had to hustle over there - that cost some time. From now on they will check the GTAA site for flight information. [Problem #2] When lining up for their boarding pass they had to fill out a computerized on-line form with their travel details including the street address of where they were staying. Well, they had no idea of the address since they were being picked up by family. Nobody was around who could/would help them (or others who were also having trouble with the system). So they phoned home (us) to ask for the address. Since the in-laws live on the less developed Big Island all we had was a PO Box number for them - these country roads they live on don't use street numbers like subdivision housing. The computer would not accept PO numbers. More delays. Finally they somehow got that solved but more time was wasted. [Problem #3} They got their pass and hustled to the check-in; there friends were in line slightly ahead of them and got through, then the officials stopped the line and said my son was too late to board. WHAT!?!? My son went ballistic (luckily, in a calm airport-type way). He explained their problems - no sympathy. They explained their friends were 30 seconds ahead of them, got on board, but would not know who was waiting for them in Hawaii, - more time past. Then after breaking nearly into tears after all that - someone relented and let them on-board. What an experience! But they did have a great two and a half weeks on the Big Island. That is as much as I know about the incident but... Geez! Better know the address of where you're going, I guess. -- ++++++++++++++++++++++++++++++++++++++++ Sawyer Nicknames - http://sawyer.xtreemhost.com/ Seinfeld Lists - http://seinfeld.xtreemhost.com/ ++++++++++++++++++++++++++++++++++++++++ |
#2
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Trouble at Pearson Airport
"TheNewsGuy(Mike)" schrieb
On arrival at Pearson to board a United Airlines flight (Terminal 3, I believe) they were told the flight was actually an Air Canada flight out of Terminal 1. So they had to hustle over there - that cost some time. I had a similar experience in Amsterdam last time I changed flights there. Better know the address of where you're going, I guess. Be inventive! Someting like "2537, 32 St., [town of your choice]" will suffice, I guess. They don't want to send you a postcard, they only want something written in that stupid form ;-) Jochen |
#3
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Trouble at Pearson Airport
On Mar 3, 9:14*am, "TheNewsGuy(Mike)" wrote:
I assume this will be true for all Canadian travellers heading to the States. My son, his girlfriend and another couple (all in their 20's) were headed to Hawaii to stay with our in-laws, who were picking them up at the Kona airport. (Yeah, I know it's a tough life, anyway...). *[Problem #1]On arrival at Pearson to board a United Airlines flight (Terminal 3, I believe) they were told the flight was actually an Air Canada flight out of Terminal 1. *So they had to hustle over there - that cost some time. *From now on they will check the GTAA site for flight information.. Yes that's happened before as United and Air Canada code share. * [Problem #2] When lining up for their boarding pass they had to fill out a computerized on-line form with their travel details including the street address of where they were staying. *Well, they had no idea of the address since they were being picked up by family. Nobody was around who could/would help them (or others who were also having trouble with the system). *So they phoned home (us) to ask for the address. *Since the in-laws live on the less developed Big Island all we had was a PO Box number for them - these country roads they live on don't use street numbers like subdivision housing. The computer would not accept PO numbers. More delays. *Finally they somehow got that solved but more time was wasted. * I guess neither of you are experienced with international travel. Next time just tell them it's the Kona Hilton or some other well known hotel. I have done that plenty of time when entering a foreign country. [Problem #3} They got their pass and hustled to the check-in; there friends were in line slightly ahead of them and got through, then the officials stopped the line and said my son was too late to board. *WHAT!?!? My son went ballistic (luckily, in a calm airport-type way). *He explained their problems - no sympathy. *They explained their friends were 30 seconds ahead of them, got on board, but would not know who was waiting for them in Hawaii, - more time past. Then after breaking nearly into tears after all that - someone relented and let them on-board. *What an experience! I don't know what happened there. They stopped the line? I have never experienced that. Usually when you are in line you get in. The story is not as what you said here. But they did have a great two and a half weeks on the Big Island. That is as much as I know about the incident but... Geez! *Better know the address of where you're going, I guess. -- * * *++++++++++++++++++++++++++++++++++++++++ * *Sawyer Nicknames -http://sawyer.xtreemhost.com/ * *Seinfeld Lists -http://seinfeld.xtreemhost.com/ * * *++++++++++++++++++++++++++++++++++++++++ |
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