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Carnival Liberty - Cruise From Hell



 
 
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Old September 24th, 2011, 01:46 PM posted to rec.travel.cruises
Charles[_1_]
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Posts: 3,112
Default Carnival Liberty - Cruise From Hell

In article , Brian
wrote:

I disagree about whose fault it is. The line paid for the ship and
could have paid for more sound insulation. The builder isn't going to
provide it gratis.


Certainly it is the cruise lines responsibility. A sound insulation
problem in design should have been addressed at a dry dock after the
ship was built. Some issues don't get discovered until after the ship
is delivered so they are fixed in dry dock. Passengers should not be
subjected to excessive continuos noise in any cabin location.

Another thing, even after looking at deck plans there can be issues
that have nothing to do with cabin location. On one cruise there was an
annoying noise in my cabin all the time. There was some problem with
the pipes inside the cabin. Celebrity was able to move me to another
cabin despite the sign at the desk about the ship being full and no
changes possible. They even gave me a choice of three cabins! Of course
that gave me warm feelings about Celebrity because they satisfied me.

On Old Sarge's cruise the cruise line failed to satisfy. Because of
this fail they are going to lose a customer. I suspect they could have
found another cabin. There are usually a few last minute cancelations.

--
Charles
 




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