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Carnival Liberty - Cruise From Hell
In article , Brian
wrote: I disagree about whose fault it is. The line paid for the ship and could have paid for more sound insulation. The builder isn't going to provide it gratis. Certainly it is the cruise lines responsibility. A sound insulation problem in design should have been addressed at a dry dock after the ship was built. Some issues don't get discovered until after the ship is delivered so they are fixed in dry dock. Passengers should not be subjected to excessive continuos noise in any cabin location. Another thing, even after looking at deck plans there can be issues that have nothing to do with cabin location. On one cruise there was an annoying noise in my cabin all the time. There was some problem with the pipes inside the cabin. Celebrity was able to move me to another cabin despite the sign at the desk about the ship being full and no changes possible. They even gave me a choice of three cabins! Of course that gave me warm feelings about Celebrity because they satisfied me. On Old Sarge's cruise the cruise line failed to satisfy. Because of this fail they are going to lose a customer. I suspect they could have found another cabin. There are usually a few last minute cancelations. -- Charles |
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