Baggage damaged by airport security what to do?

:My carry-on baggage was inspected by the airport security personnel
:during my check-in at the airport in Tel aviv on May 30, 2004. The
:laptop was taken out of my baggage by the authorities for an
:inspection.

Was it in your carry-on or in your checked baggage?


There was nothing out of the ordinary in my carry-on baggage. The
laptop seemed to be the only object of interest for the security
staff.

:I was told that the laptop would be inspected and safely sent to me on
:the next flight (I also received a claim ticket for the baggage.)

Why couldn't it be inspected on the spot?

The explanation given to me was that they did not have proper
resources for it at the airport (I assumed they meant equippement).
They did not volunteer to offer any other explanations.

I almost always fly with a laptop, and I go thru BG frequently.

Laptops are not at all "special" in Israel.

From my experience they are in some places, like bus stops. I do not
know why they wanted to check my laptop in more detail. It was an
ordinary, old laptop I purchased in Poland some time ago.

:I was also told that they were unable to inspect it at the airport and
:that the laptop would be sent off for an inspection to a remote
:location.

I fail to understand.

The explanation was that they lacked resources at the airport to
inspect it the way they wanted to. I was not given any details as to
what kind of inspection would be required and where exactly the laptop
would be sent off to.

What is that unique about your laptop?

Nothing at all. It's old and it was purchased used in Poland.

:From further inspection I could tell that the laptop must have been
:destroyed during the inspection, before it was improperly packaged and
:mishandled during the flight.

Fail to see how you reach that conclusion.

From the way the monitor was damaged. Judging by the crack lines on
the laptop screen, you would have to open the laptop and band the
monitor screed outwards to achieve such effect. Also the way the latch
was broken - like somebody was trying to pry it open. Such damage is
not possible to happen during the transoportation phase, unless
someone deliberately would unpack the laptop and opened it up.


:Just today I had received an answer from the British Airways, in which
:they pretty much said they were sorry to hear about my misfortune, but
:there was nothing they were going to do about it. I have also written
:to Israeli embassy in Washington, DC, but I they had not responded.

Don't see why the embassy or the GOI is involved.

The Israeli embassay might be involved, because the laptop was taken
by the Israeli security staff on the airport in Israel. Since I am in
US now, Israeli embassy represents Israel and Israeli itizens,
employees, etc.

If luggage of mine got damaged in O'hare, I would not expect writing the US
embassy to do much good.

Ben Gurion is an independent corporation.

If you have the address to Ben Gurion corporation, i would appreciate
if you could sent it to me.

Why did security take your laptop? Why did you not object at the time?

It is hard to object when a person asking you for something carries a
gun.
I don't know why they took my laptop other than what they told me. Of
course I objected, but they would not allow me to get on the plane
with the laptop.
The whole security screening was taking so much time that I barely
made the flight anyway.

thanks,
Robert

:My carry-on baggage was inspected by the airport security personnel
:during my check-in at the airport in Tel aviv on May 30, 2004. The
:laptop was taken out of my baggage by the authorities for an
:inspection.

Was it in your carry-on or in your checked baggage?


There was nothing out of the ordinary in my carry-on baggage. The
laptop seemed to be the only object of interest for the security
staff.

:I was told that the laptop would be inspected and safely sent to me on
:the next flight (I also received a claim ticket for the baggage.)

Why couldn't it be inspected on the spot?

The explanation given to me was that they did not have proper
resources for it at the airport (I assumed they meant equippement).
They did not volunteer to offer any other explanations.

I almost always fly with a laptop, and I go thru BG frequently.

Laptops are not at all "special" in Israel.

From my experience they are in some places, like bus stops. I do not
know why they wanted to check my laptop in more detail. It was an
ordinary, old laptop I purchased in Poland some time ago.

:I was also told that they were unable to inspect it at the airport and
:that the laptop would be sent off for an inspection to a remote
:location.

I fail to understand.

The explanation was that they lacked resources at the airport to
inspect it the way they wanted to. I was not given any details as to
what kind of inspection would be required and where exactly the laptop
would be sent off to.

What is that unique about your laptop?

Nothing at all. It's old and it was purchased used in Poland.

:From further inspection I could tell that the laptop must have been
:destroyed during the inspection, before it was improperly packaged and
:mishandled during the flight.

Fail to see how you reach that conclusion.

From the way the monitor was damaged. Judging by the crack lines on
the laptop screen, you would have to open the laptop and band the
monitor screed outwards to achieve such effect. Also the way the latch
was broken - like somebody was trying to pry it open. Such damage is
not possible to happen during the transoportation phase, unless
someone deliberately would unpack the laptop and opened it up.


:Just today I had received an answer from the British Airways, in which
:they pretty much said they were sorry to hear about my misfortune, but
:there was nothing they were going to do about it. I have also written
:to Israeli embassy in Washington, DC, but I they had not responded.

Don't see why the embassy or the GOI is involved.

The Israeli embassay might be involved, because the laptop was taken
by the Israeli security staff on the airport in Israel. Since I am in
US now, Israeli embassy represents Israel and Israeli itizens,
employees, etc.

If luggage of mine got damaged in O'hare, I would not expect writing the US
embassy to do much good.

Ben Gurion is an independent corporation.

If you have the address to Ben Gurion corporation, i would appreciate
if you could sent it to me.

Why did security take your laptop? Why did you not object at the time?

It is hard to object when a person asking you for something carries a
gun.
I don't know why they took my laptop other than what they told me. Of
course I objected, but they would not allow me to get on the plane
with the laptop.
The whole security screening was taking so much time that I barely
made the flight anyway.

thanks,
Robert

On 2 Aug 2004 12:59:51 -0700 (Monika) wrote:

: :My carry-on baggage was inspected by the airport security personnel
: :during my check-in at the airport in Tel aviv on May 30, 2004. The
: :laptop was taken out of my baggage by the authorities for an
: :inspection.

: Was it in your carry-on or in your checked baggage?

:There was nothing out of the ordinary in my carry-on baggage. The
:laptop seemed to be the only object of interest for the security
:staff.

As far as I am aware, the checkers do not carry weapons. Nobody with a gun was
asking you questions. Those with guns are in the background.

At any rate, it would appear that you raised real suspicion.

I presume they also gave you an interview for at least ten minutes, and you
did not satisfy them with what you were doing in Israel.

You may have also indicated that you allowed others to use (store) your
laptop, i.e., that it was out of your sight, raising a severe concern that the
box was tampered with.

The web site is http://www.ben-gurion-airport.co.il/english/

--
Binyamin Dissen
http://www.dissensoftware.com

Should you use the mailblocks package and expect a response from me,
you should preauthorize the dissensoftware.com domain.

I very rarely bother responding to challenge/response systems,
especially those from irresponsible companies.

On 2 Aug 2004 12:59:51 -0700 (Monika) wrote:

: :My carry-on baggage was inspected by the airport security personnel
: :during my check-in at the airport in Tel aviv on May 30, 2004. The
: :laptop was taken out of my baggage by the authorities for an
: :inspection.

: Was it in your carry-on or in your checked baggage?

:There was nothing out of the ordinary in my carry-on baggage. The
:laptop seemed to be the only object of interest for the security
:staff.

As far as I am aware, the checkers do not carry weapons. Nobody with a gun was
asking you questions. Those with guns are in the background.

At any rate, it would appear that you raised real suspicion.

I presume they also gave you an interview for at least ten minutes, and you
did not satisfy them with what you were doing in Israel.

You may have also indicated that you allowed others to use (store) your
laptop, i.e., that it was out of your sight, raising a severe concern that the
box was tampered with.

The web site is http://www.ben-gurion-airport.co.il/english/

--
Binyamin Dissen
http://www.dissensoftware.com

Should you use the mailblocks package and expect a response from me,
you should preauthorize the dissensoftware.com domain.

I very rarely bother responding to challenge/response systems,
especially those from irresponsible companies.

On 2 Aug 2004 12:59:51 -0700 (Monika) wrote:

: :My carry-on baggage was inspected by the airport security personnel
: :during my check-in at the airport in Tel aviv on May 30, 2004. The
: :laptop was taken out of my baggage by the authorities for an
: :inspection.

: Was it in your carry-on or in your checked baggage?

:There was nothing out of the ordinary in my carry-on baggage. The
:laptop seemed to be the only object of interest for the security
:staff.

As far as I am aware, the checkers do not carry weapons. Nobody with a gun was
asking you questions. Those with guns are in the background.

At any rate, it would appear that you raised real suspicion.

I presume they also gave you an interview for at least ten minutes, and you
did not satisfy them with what you were doing in Israel.

You may have also indicated that you allowed others to use (store) your
laptop, i.e., that it was out of your sight, raising a severe concern that the
box was tampered with.

The web site is http://www.ben-gurion-airport.co.il/english/

--
Binyamin Dissen
http://www.dissensoftware.com

Should you use the mailblocks package and expect a response from me,
you should preauthorize the dissensoftware.com domain.

I very rarely bother responding to challenge/response systems,
especially those from irresponsible companies.

On Tue, 03 Aug 2004 00:25:50 +0300, Binyamin Dissen wrote:

On 2 Aug 2004 12:59:51 -0700 (Monika) wrote:

: :My carry-on baggage was inspected by the airport security personnel
: :during my check-in at the airport in Tel aviv on May 30, 2004. The
: :laptop was taken out of my baggage by the authorities for an
: :inspection.

: Was it in your carry-on or in your checked baggage?

:There was nothing out of the ordinary in my carry-on baggage. The
:laptop seemed to be the only object of interest for the security
:staff.

As far as I am aware, the checkers do not carry weapons. Nobody with a gun was
asking you questions. Those with guns are in the background.

At any rate, it would appear that you raised real suspicion.

I presume they also gave you an interview for at least ten minutes, and you
did not satisfy them with what you were doing in Israel.

You may have also indicated that you allowed others to use (store) your
laptop, i.e., that it was out of your sight, raising a severe concern that the
box was tampered with.

None of which is an excuse for wrecking the computer. At the very least,
the guy should have been getting an apology (accidents happen) and
suitable compensation.

On Tue, 03 Aug 2004 00:25:50 +0300, Binyamin Dissen wrote:

On 2 Aug 2004 12:59:51 -0700 (Monika) wrote:

: :My carry-on baggage was inspected by the airport security personnel
: :during my check-in at the airport in Tel aviv on May 30, 2004. The
: :laptop was taken out of my baggage by the authorities for an
: :inspection.

: Was it in your carry-on or in your checked baggage?

:There was nothing out of the ordinary in my carry-on baggage. The
:laptop seemed to be the only object of interest for the security
:staff.

As far as I am aware, the checkers do not carry weapons. Nobody with a gun was
asking you questions. Those with guns are in the background.

At any rate, it would appear that you raised real suspicion.

I presume they also gave you an interview for at least ten minutes, and you
did not satisfy them with what you were doing in Israel.

You may have also indicated that you allowed others to use (store) your
laptop, i.e., that it was out of your sight, raising a severe concern that the
box was tampered with.

None of which is an excuse for wrecking the computer. At the very least,
the guy should have been getting an apology (accidents happen) and
suitable compensation.

On Tue, 03 Aug 2004 00:25:50 +0300, Binyamin Dissen wrote:

On 2 Aug 2004 12:59:51 -0700 (Monika) wrote:

: :My carry-on baggage was inspected by the airport security personnel
: :during my check-in at the airport in Tel aviv on May 30, 2004. The
: :laptop was taken out of my baggage by the authorities for an
: :inspection.

: Was it in your carry-on or in your checked baggage?

:There was nothing out of the ordinary in my carry-on baggage. The
:laptop seemed to be the only object of interest for the security
:staff.

As far as I am aware, the checkers do not carry weapons. Nobody with a gun was
asking you questions. Those with guns are in the background.

At any rate, it would appear that you raised real suspicion.

I presume they also gave you an interview for at least ten minutes, and you
did not satisfy them with what you were doing in Israel.

You may have also indicated that you allowed others to use (store) your
laptop, i.e., that it was out of your sight, raising a severe concern that the
box was tampered with.

None of which is an excuse for wrecking the computer. At the very least,
the guy should have been getting an apology (accidents happen) and
suitable compensation.

I support BD's analysis.

Noone past the checkin should have guns, never...

Despite the fact, that unless your "laptop" contained materials similar to
explosives, you would still have "your laptop".

You are either a very bored little troll, or there are other wacky reasons
for you to waste your time here.




"Monika" wrote in message
om...
:My carry-on baggage was inspected by the airport security personnel
:during my check-in at the airport in Tel aviv on May 30, 2004. The
:laptop was taken out of my baggage by the authorities for an
:inspection.

Was it in your carry-on or in your checked baggage?


There was nothing out of the ordinary in my carry-on baggage. The
laptop seemed to be the only object of interest for the security
staff.

:I was told that the laptop would be inspected and safely sent to me on
:the next flight (I also received a claim ticket for the baggage.)

Why couldn't it be inspected on the spot?

The explanation given to me was that they did not have proper
resources for it at the airport (I assumed they meant equippement).
They did not volunteer to offer any other explanations.

I almost always fly with a laptop, and I go thru BG frequently.

Laptops are not at all "special" in Israel.

From my experience they are in some places, like bus stops. I do not
know why they wanted to check my laptop in more detail. It was an
ordinary, old laptop I purchased in Poland some time ago.

:I was also told that they were unable to inspect it at the airport and
:that the laptop would be sent off for an inspection to a remote
:location.

I fail to understand.

The explanation was that they lacked resources at the airport to
inspect it the way they wanted to. I was not given any details as to
what kind of inspection would be required and where exactly the laptop
would be sent off to.

What is that unique about your laptop?

Nothing at all. It's old and it was purchased used in Poland.

:From further inspection I could tell that the laptop must have been
:destroyed during the inspection, before it was improperly packaged and
:mishandled during the flight.

Fail to see how you reach that conclusion.

From the way the monitor was damaged. Judging by the crack lines on
the laptop screen, you would have to open the laptop and band the
monitor screed outwards to achieve such effect. Also the way the latch
was broken - like somebody was trying to pry it open. Such damage is
not possible to happen during the transoportation phase, unless
someone deliberately would unpack the laptop and opened it up.


:Just today I had received an answer from the British Airways, in which
:they pretty much said they were sorry to hear about my misfortune, but
:there was nothing they were going to do about it. I have also written
:to Israeli embassy in Washington, DC, but I they had not responded.

Don't see why the embassy or the GOI is involved.

The Israeli embassay might be involved, because the laptop was taken
by the Israeli security staff on the airport in Israel. Since I am in
US now, Israeli embassy represents Israel and Israeli itizens,
employees, etc.

If luggage of mine got damaged in O'hare, I would not expect writing the
US
embassy to do much good.

Ben Gurion is an independent corporation.

If you have the address to Ben Gurion corporation, i would appreciate
if you could sent it to me.

Why did security take your laptop? Why did you not object at the time?

It is hard to object when a person asking you for something carries a
gun.
I don't know why they took my laptop other than what they told me. Of
course I objected, but they would not allow me to get on the plane
with the laptop.
The whole security screening was taking so much time that I barely
made the flight anyway.

thanks,
Robert

I support BD's analysis.

Noone past the checkin should have guns, never...

Despite the fact, that unless your "laptop" contained materials similar to
explosives, you would still have "your laptop".

You are either a very bored little troll, or there are other wacky reasons
for you to waste your time here.




"Monika" wrote in message
om...
:My carry-on baggage was inspected by the airport security personnel
:during my check-in at the airport in Tel aviv on May 30, 2004. The
:laptop was taken out of my baggage by the authorities for an
:inspection.

Was it in your carry-on or in your checked baggage?


There was nothing out of the ordinary in my carry-on baggage. The
laptop seemed to be the only object of interest for the security
staff.

:I was told that the laptop would be inspected and safely sent to me on
:the next flight (I also received a claim ticket for the baggage.)

Why couldn't it be inspected on the spot?

The explanation given to me was that they did not have proper
resources for it at the airport (I assumed they meant equippement).
They did not volunteer to offer any other explanations.

I almost always fly with a laptop, and I go thru BG frequently.

Laptops are not at all "special" in Israel.

From my experience they are in some places, like bus stops. I do not
know why they wanted to check my laptop in more detail. It was an
ordinary, old laptop I purchased in Poland some time ago.

:I was also told that they were unable to inspect it at the airport and
:that the laptop would be sent off for an inspection to a remote
:location.

I fail to understand.

The explanation was that they lacked resources at the airport to
inspect it the way they wanted to. I was not given any details as to
what kind of inspection would be required and where exactly the laptop
would be sent off to.

What is that unique about your laptop?

Nothing at all. It's old and it was purchased used in Poland.

:From further inspection I could tell that the laptop must have been
:destroyed during the inspection, before it was improperly packaged and
:mishandled during the flight.

Fail to see how you reach that conclusion.

From the way the monitor was damaged. Judging by the crack lines on
the laptop screen, you would have to open the laptop and band the
monitor screed outwards to achieve such effect. Also the way the latch
was broken - like somebody was trying to pry it open. Such damage is
not possible to happen during the transoportation phase, unless
someone deliberately would unpack the laptop and opened it up.


:Just today I had received an answer from the British Airways, in which
:they pretty much said they were sorry to hear about my misfortune, but
:there was nothing they were going to do about it. I have also written
:to Israeli embassy in Washington, DC, but I they had not responded.

Don't see why the embassy or the GOI is involved.

The Israeli embassay might be involved, because the laptop was taken
by the Israeli security staff on the airport in Israel. Since I am in
US now, Israeli embassy represents Israel and Israeli itizens,
employees, etc.

If luggage of mine got damaged in O'hare, I would not expect writing the
US
embassy to do much good.

Ben Gurion is an independent corporation.

If you have the address to Ben Gurion corporation, i would appreciate
if you could sent it to me.

Why did security take your laptop? Why did you not object at the time?

It is hard to object when a person asking you for something carries a
gun.
I don't know why they took my laptop other than what they told me. Of
course I objected, but they would not allow me to get on the plane
with the laptop.
The whole security screening was taking so much time that I barely
made the flight anyway.

thanks,
Robert