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RC Enchantment of the Seas
Going on this ship over New Years. Wondering if anyone has cruised this
ship and has some information on it. Thanks. Hugs, Helen |
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RC Enchantment of the Seas
No one has traveled on this ship? No input?
Hugs, Helen "Gaga6" wrote in message ... Going on this ship over New Years. Wondering if anyone has cruised this ship and has some information on it. Thanks. Hugs, Helen |
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RC Enchantment of the Seas
On 12/16/2011 12:55 PM, Gaga6 wrote:
No one has traveled on this ship? No input? Hugs, Helen wrote in message ... Going on this ship over New Years. Wondering if anyone has cruised this ship and has some information on it. Thanks. Hugs, Helen I have traveled on Rhapsody of the Seas, another Vision Class ship. I absolutely loved the ship. The balcony cabin we had was very roomy and had the best storage we've ever had on any ship to date. The Vision Class ships are small in comparison to most of the mega-vessels out there. We love the size and found it more intimate and got to know a lot more people on our 2 week voyage. My only criticism was that there were not enough public rest rooms. -- Janet Wilder Way-the-heck-south Texas Spelling doesn't count. Cooking does. |
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RC Enchantment of the Seas
Helen. We have been on several of the RC ships but not that one. A good
source of information on any ship can be found at www.cruisecritic.com ~~Doris~~ |
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RC Enchantment of the Seas
Thanks all for the information. I'll report back on the ship when I return
after the New Year. Hugs, Helen "Cruise Crazy" wrote in message ... Helen. We have been on several of the RC ships but not that one. A good source of information on any ship can be found at www.cruisecritic.com ~~Doris~~ |
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RC Enchantment of the Seas
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RC Enchantment of the Seas
On Dec 16, 1:55*pm, "Gaga6" wrote:
No one has traveled on this ship? *No input? Hugs, Helen "Gaga6" wrote in message Going on this ship over New Years. *Wondering if anyone has cruised this ship and has some information on it. * Thanks. Hugs, Helen We traveled on this ship in January 2011. This was the review I wrote at the time We did a b2b on Enchantment of the Seas. This was our 2nd and 3rd RCI cruise - we were excessively unimpressed with the first one which was on Grandeur of the Seas in 2007. But last winter when we cruised on Celebrity Mercury, we decided to give RCI another chance because we really really really like cruising out of Baltimore in the winter and there are only two choices - Carnival and RCI. We asked if there was a laundry on either ship and the person booking said she thought there was one on Enchantment and she was wrong about that. Good things: I like the decor of Enchantment better than Grandeur - I found Grandeur depressing because of excessive beigeness and they used those Commedia dell'arte type clown masks on Grandeur as wall art. The crying one was right outside our stateroom. Enchantment uses Mardi-Gras masks which are much more cheerful. The captain was the same as in 2007 and he was funny and ran a good ship Service was much better in the dining room than it was on the first cruise on GOTS. Could not have asked for better service. Service was equally good in the cabin although the cabin steward appeared to be doing 20 cabins by himself with no assistant and that made it so that he didn't always get around to everyone right away. We had a new towel animal every night (without many repeats), and we always had a clean bathroom, clean towels when required and a full ice bucket. I like the Cruise Director on the first trip but she went on vacation at the end of the first cruise. Embarkation was pretty good and was quick, and dis-embarkation was good and efficient. We got into our rooms on embarkation about 1330, and we could stay in our rooms until our dis-embarkation time (which we were not allowed to do on GOTS). Pretty much everyone was off by 10:30. Beds were comfortable and cabin was quiet and in a convenient place. Did not hear anything from overhead or ourside the cabin. I had a good time in the ports and met some nice and interesting people (some nice, some interesting and some both) For instance, one of our dinner table partners was a man who flew in WWII and was shot down and was in a German prison camp for some time. He and his wife had been married for 66 years. The Solarium pool was QUITE warm - almost hot tub temperature and it was nice to my arthritis to swim in it. I didn't try the hot tubs as they are always too hot for me. Because my health has deteriorated somewhat in the last two years and I have back and knee problems plus reduced lung function from asthma, I am not able to get around well anymore, and when I asked they let me have a EOTS wheelchair which was nice. At our table the first cruise were the dance instructors and we watched some of their classes. Bob said at the end of the cruise that he would try that, and he hasn't danced with me (or anyone else) since 1959 when we were married. They were very good. All of the people at our table on the second cruise (table for 8 so that is 3 couples) were diamond or diamond plus. They were much more party animals than Bob and I were. Bob was happy that he could watch Fox News instead of just CNN. I don't want to watch the news at all so I just did something else when the news was on like I do at home. I found the internet speed using my computer was almost as fast as at home - did not have any complaints about that aspect of computer use. RCI has a very good program (the Cruise Compass) which allows you to detach the page with the hours and times of all the events and fold it up and put it in your pocket. I don't know why more ships don't do this - it is so convenient. The breads and desserts were excellent - very good bread all the time and yummy desserts. They did claim that they had no cranberry juice on board on the first cruise. They said I should get off and buy some. Right On the second cruise, they said I would have to pay bar prices ($3.67 for a small glass with a lot of ice in it). I'm telling all the good things first because although I really enjoyed the cruise I did find quite a few deficiencies -- When I filled out my comment card at the end I said I might or might not cruise with RCI again. So when I report on the deficiencies, just keep in mind - We had a good time Less Good things- you can probably take a guess at what those are by the difficulty I had finding Good Things. We both completed a review of the cruise after each one, and someone from corporate actually called us yesterday to see if we had anything to add. I said I did not see how we could have anything farther to say. The fact that they are cutting back on the number of people makes all the ones that they have work really hard and stretches them really thin. There are no chocolates on the pillows anymore (not that I really needed that). I liked the Cruise Director on the first trip but she went on vacationat the end of the first cruise. The Cruise Director on the second trip was married to the Activities Director. She did most of the work it seemed to me. Going by what the Cruise Director and Activities Directors told us on the Celebrity Cruise, they are responsible for the Cruise Compass layout and printing. One day near the end of the second cruise there was a really bad screw-up in the Cruise Compass with wrong sale dates etc. The activities were also set up so that some of the popular ones conflicted and you couldn't go to both. If they did this on purpose it was nasty, and if they did it by accident it was incompetent. We had to get off between cruises and get back on again, and we had to wait to get back on because the machine that does the photos on the room cards was not working and the IT person had to fix it. One of the things I did say on the review was that the cabins themselves were the worst planned of any cruise ship I had been on. When the beds are together as a king, it is impossible to get out of bed and walk around the foot of it to the bathroom without crawling over the end of the bed It is also almost impossible for the room steward to make them up. This is just stupidly poor planning. All they would have had to do is to order the settees shorter and made the mirror at the desk narrower, or some other compromise. About halfway through the cruise we separated the beds - just like those couples on TV in the 50s. It was this way on GOTS and it was that way on all the cabins I saw on EOTS. Also the cabinet and storage in the bathroom was ludicrous. There was a tiny triangular cabinet and it wasn't possible to put things like toothbrushes into it lengthwise because it was too short. When I stood the toothbrushes up in holders, they fell out when I opened the cabinet. I know the floor was clean, but did not want to put a toothbrush in my mouth after it had been on the floor. There was also no appropriate plug for my husband's razor. He had to bring it out and recharge it in the main cabin. One of the cost cutting things appears to be that there is no one to run the computer room. You have to go through the customer desk. I had no problem logging on and picking a package of minutes. At one point on the first cruise I was logged on to the wireless network, but there was no internet. When I asked, I was told that they were fixing it and it would be fixed by the next day. The next day it still didn't work so I got off an did some stuff in the port (Nassau). When I got back on, it still didn't work and they said the tech person had just gotten on board and was fixing it because the problem was bigger than they had first thought.. I did have a problem getting the minutes logged on correctly. I bought two packages of 500 minutes (30 cents a minute) on each cruise. I would log on and it would say you have $##.## of time left at 30 cents a minute. And then it would charge me 65 cents a minute for each minute while counting down the minutes. This mean that I was in effect paying 95 cents a minute. Each time I would report to the desk, and they would take the charge off. I asked what I should do in the future and they basically didn't have any idea. They suggested I wasn't logging on right, so I took the computer down and they watched me, and I was doing it right. They said maybe I opened a second browser and I should only use one browser. No that wasn't it. Eventually I tried logging on with Firefox instead of IE and this worked. When I reported that to the desk, they said that I must not do that - the internet people said that it would not work with Firefox and must use IE. These experiences gave me the opinion that their IT person was an incompetent idiot. I usually start off with IE because it seems to be what people expect. then I usually open Firefox and do the main part of my browsing with that. When I finally started with Firefox instead, it worked, but it wouldn't always connect. When I told the lady at the Customer Service Desk that Firefox worked, she was QUITE adamant that I must NOT use it and that IT said it did NOT work. Of course I didn't pay any attention and went on doing what worked and if FF didn't connect right away, I just tried again until it did. At one point, I knew that I had used all my minutes, and due to them crediting me back for minutes that were charged double, I had some minutes showing that I knew I was not entitled to. I asked her to remove the minutes. She said she couldn't do that. I had to sign on with my husband's card (I couldn't use mine as they will not sell another package if you have minutes left) and start another account. The other thing that I think is way sneaky and which other lines do NOT do - if you run out of minutes in your package, they shift to the highest rate without any notice. HAL will charge at the package rate until you sign off. They also give extra minutes for 'power users' who get a second package or for people who sign up the first day and there was no suggestion that RCI had anything like that. There was a coupon in the little booklet for 10% off computer packages. That was the only coupon that was of any use to us. The Diamond people at our table got about half an hour of free minutes, so maybe the administration isn't as concerned about people who are new to RCI. The port maps were not quite as bad as the previous cruise, but they still lacked quite a bit of essential detail like local museums and stuff other than shopping |
#8
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RC Enchantment of the Seas
On Dec 28, 9:35*pm, Rosalie wrote:
On Dec 16, 1:55*pm, "Gaga6" wrote: No one has traveled on this ship? *No input? Hugs, Helen "Gaga6" wrote in message Going on this ship over New Years. *Wondering if anyone has cruised this ship and has some information on it. * Thanks. Hugs, Helen We traveled on this ship in January 2011. This was the review I wrote at the time We did a b2b on Enchantment of the Seas. *This was our 2nd and 3rd RCI cruise - we were excessively unimpressed with the first one which was on Grandeur of the Seas in 2007. *But last winter when we cruised on Celebrity Mercury, we decided to give RCI another chance because we really really really like cruising out of Baltimore in the winter and there are only two choices - Carnival and RCI. *We asked if there was a laundry on either ship and the person booking said she thought there was one on Enchantment and she was wrong about that. Good things: I like the decor of Enchantment better than Grandeur - I found Grandeur depressing because of excessive beigeness and they used those Commedia dell'arte type clown masks on Grandeur as wall art. *The crying one was right outside our stateroom. *Enchantment uses Mardi-Gras masks which are much more cheerful. The captain was the same as in 2007 and he was funny and ran a good ship Service was much better in the dining room than it was on the first cruise on GOTS. *Could not have asked for better service. *Service was equally good in the cabin although the cabin steward appeared to be doing 20 cabins by himself with no assistant and that made it so that he didn't always get around to everyone right away. *We had a new towel animal every night (without many repeats), and we always had a clean bathroom, clean towels when required and a full ice bucket. I like the Cruise Director on the first trip but she went on vacation at the end of the first cruise. Embarkation was pretty good and was quick, and dis-embarkation was good and efficient. *We got into our rooms on embarkation about 1330, and we could stay in our rooms until our dis-embarkation time (which we were not allowed to do on GOTS). *Pretty much everyone was off by 10:30. Beds were comfortable and cabin was quiet and in a convenient place. Did not hear anything from overhead or ourside the cabin. I had a good time in the ports and met some nice and interesting people (some nice, some interesting and some both) *For instance, one of our dinner table partners was a man who flew in WWII and was shot down and was in a German prison camp for some time. * He and his wife had been married for 66 years. The Solarium pool was QUITE warm - almost hot tub temperature and it was nice to my arthritis to swim in it. *I didn't try the hot tubs as they are always too hot for me. Because my health has deteriorated somewhat in the last two years and I have back and knee problems plus reduced lung function from asthma, I am not able to get around well anymore, and when I asked they let me have a EOTS wheelchair which was nice. At our table the first cruise were the dance instructors and we watched some of their classes. *Bob said at the end of the cruise that he would try that, and he hasn't danced with me (or anyone else) since 1959 when we were married. *They were very good. All of the people at our table on the second cruise (table for 8 so that is 3 couples) were diamond or diamond plus. *They were much more party animals than Bob and I were. Bob was happy that he could watch Fox News instead of just CNN. *I don't want to watch the news at all so I just did something else when the news was on like I do at home. I found the internet speed using my computer was almost as fast as at home - did not have any complaints about that aspect of computer use. RCI has a very good program (the Cruise Compass) which allows you to detach the page with the hours and times of all the events and fold it up and put it in your pocket. *I don't know why more ships don't do this - it is so convenient. The breads and desserts were excellent - very good bread all the time and yummy desserts. *They did claim that they had no cranberry juice on board on the first cruise. *They said I should get off and buy some. Right On the second cruise, they said I would have to pay bar prices ($3.67 for a small glass with a lot of ice in it). I'm telling all the good things first because although I really enjoyed the cruise I did find quite a few deficiencies -- When I filled out my comment card at the end I said I might or might not cruise with RCI again. * So when I report on the deficiencies, just keep in mind - We had a good time Less Good things- you can probably take a guess at what those are by the difficulty I had finding Good Things. *We both completed a review of the cruise after each one, and someone from corporate actually called us yesterday to see if we had anything to add. *I said I did not see how we could have anything farther to say. The fact that they are cutting back on the number of people makes all the ones that they have work really hard and stretches them really thin. *There are no chocolates on the pillows anymore (not that I really needed that). I liked the Cruise Director on the first trip but she went on vacationat the end of the first cruise. The Cruise Director on the second trip was married to the Activities Director. *She did most of the work it seemed to me. *Going by what the Cruise Director and Activities Directors told us on the Celebrity Cruise, they are responsible for the Cruise Compass layout and printing. *One day near the end of the second cruise there was a really bad screw-up in the Cruise Compass with wrong sale dates etc. The activities were also set up so that some of the popular ones conflicted and you couldn't go to both. *If they did this on purpose it was nasty, and if they did it by accident it was incompetent. We had to get off between cruises and get back on again, and we had to wait to get back on because the machine that does the photos on the room cards was not working and the IT person had to fix it. One of the things I did say on the review was that the cabins themselves were the worst planned of any cruise ship I had been on. When the beds are together as a king, it is impossible to get out of bed and walk around the foot of it to the bathroom without crawling over the end of the bed *It is also almost impossible for the room steward to make them up. This is just stupidly poor planning. *All they would have had to do is to order the settees shorter and made the mirror at the desk narrower, or some other compromise. *About halfway through the cruise we separated the beds - just like those couples on TV in the 50s. *It was this way on GOTS and it was that way on all the cabins I saw on EOTS. Also the cabinet and storage in the bathroom was ludicrous. *There was a tiny triangular cabinet and it wasn't possible to put things like toothbrushes into it lengthwise because it was too short. *When I stood the toothbrushes up in holders, they fell out when I opened the cabinet. *I know the floor was clean, but did not want to put a toothbrush in my mouth after it had been on the floor. *There was also no appropriate plug for my husband's razor. *He had to bring it out and recharge it in the main cabin. One of the cost cutting things appears to be that there is no one to run the computer room. *You have to go through the customer desk. *I had no problem logging on and picking a package of minutes. At one point on the first cruise I was logged on to the wireless network, but there was no internet. *When I asked, I was told that they were fixing it and it would be fixed by the next day. *The next day it still didn't work so I got off an did some stuff in the port (Nassau). *When I got back on, it still didn't work and they said the tech person had just gotten on board and was fixing it because the problem was bigger than they had first thought.. I did have a problem getting the minutes logged on correctly. *I bought two packages of 500 minutes (30 cents a minute) on each cruise. I would log on and it would say you have $##.## of time left at 30 cents a minute. *And then it would charge me 65 cents a minute for each minute while counting down the minutes. *This mean that I was in effect paying 95 cents a minute. *Each time I would report to the desk, and they would take the charge off. I asked what I should do in the future and they basically didn't have any idea. *They suggested I wasn't logging on right, so I took the computer down and they watched me, and I was doing it right. *They said maybe I opened a second browser and I should only use one browser. *No that wasn't it. * Eventually I tried logging on with Firefox instead of IE and this worked. *When I reported that to the desk, they said that I must not do that - the internet people said that it would not work with Firefox and must use IE. These experiences gave me the opinion that their IT person was an incompetent idiot. I usually start off with IE because it seems to be what people expect. then I usually open Firefox and do the main part of my browsing with that. *When I finally started with Firefox instead, it worked, but it wouldn't always connect. *When I told the lady at the Customer Service Desk that Firefox worked, she was QUITE adamant that I must NOT use it and that IT said it did NOT work. *Of course I didn't pay any attention and went on doing what worked and if FF didn't connect right away, I just tried again until it did. At one point, I knew that I had used all my minutes, and due to them crediting me back for minutes that were charged double, I had some minutes showing that I knew I was not entitled to. *I asked her to remove the minutes. *She said she couldn't do that. *I had to sign on with my husband's card (I couldn't use mine as they will not sell another package if you have minutes left) and start another account. The other thing that I think is way sneaky and which other lines do NOT do - if you run out of minutes in your package, they shift to the highest rate without any notice. *HAL will charge at the package rate until you sign off. *They also give extra minutes for 'power users' who get a second package or for people who sign up the first day and there was no suggestion that RCI had anything like that. *There was a coupon in the little booklet for 10% off computer packages. *That was the only coupon that was of any use to us. The Diamond people at our table got about half an hour of free minutes, so maybe the administration isn't as concerned about people who are new to RCI. The port maps were not quite as bad as the previous cruise, but they still lacked quite a bit of essential detail like local museums and stuff other than shopping I forgot to add - the ship has been stretched and the theatre and Lido were not enlarged. If we wanted a seat at the shows we had to go a good half hour in advance to get a seat. We never ate in the Lido if we could possibly avoid it, and when we did, we tried to eat at off hours so that it wouldn't be so crowded. |
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