British Airways

Service Tech wrote:
And I've seen *very few* rude FA's on any airline. But most seem to
get a
bit testy when someone gets loud & obnoxious.

I flew last summer from Dammam, Saudi Arabia to Frankfurt on Lufthansa
with my cat in business class. The leg from Dammam to Dubai was fine,
the flight attendents were very friendly. At Dubai, the crew was
changed, and at first they were also very friendly, that is, until they
asked me if I would change from my window to another aisle seat. Not
wishing to further strain the cat, I declined. After that, I was
virtually ignored. It had nothing to do with my behavior, it was just
because I wouldn't go along with their request. I find some people in
the airline industry unwilling to be helpful, and many down right
obnoxious.

Once when flying to Steamboat Springs from Denver on United Express, it
was foggy in the morning and flights were delayed or canceled. The
staff made no effort at all (actually virtually refused to help) to get
on another flight. After making several inquiries over several hours
and getting no response except just wait, I noticed flights departing
again to Steamboat Springs. Counting the number of passengers, I
realized that they were only half full. I went up and inquired again,
and they sent me to another gate where I got a boarding pass
immediately. The person in front of me asked innocently about his
luggage, and the woman at the counter exploded and virtually accused
him of assaulting her, and said something about not allowing him on the
plane because of his obnoxious behavior. She was the only obnoxious
one. If she had been a man, and he didn't slug her, I would have.
Nobody deserves to be treated like that, and I was going to also ask
the same question. I can't imagine letting anybody like that deal with
the public. And when I got to Steamboat Springs, there was my suitcase
sitting in the middle of the floor, probably for hours, waiting for
somebody to walk off with it.

George

Service Tech wrote:
And I've seen *very few* rude FA's on any airline. But most seem to
get a
bit testy when someone gets loud & obnoxious.

I flew last summer from Dammam, Saudi Arabia to Frankfurt on Lufthansa
with my cat in business class. The leg from Dammam to Dubai was fine,
the flight attendents were very friendly. At Dubai, the crew was
changed, and at first they were also very friendly, that is, until they
asked me if I would change from my window to another aisle seat. Not
wishing to further strain the cat, I declined. After that, I was
virtually ignored. It had nothing to do with my behavior, it was just
because I wouldn't go along with their request. I find some people in
the airline industry unwilling to be helpful, and many down right
obnoxious.

Once when flying to Steamboat Springs from Denver on United Express, it
was foggy in the morning and flights were delayed or canceled. The
staff made no effort at all (actually virtually refused to help) to get
on another flight. After making several inquiries over several hours
and getting no response except just wait, I noticed flights departing
again to Steamboat Springs. Counting the number of passengers, I
realized that they were only half full. I went up and inquired again,
and they sent me to another gate where I got a boarding pass
immediately. The person in front of me asked innocently about his
luggage, and the woman at the counter exploded and virtually accused
him of assaulting her, and said something about not allowing him on the
plane because of his obnoxious behavior. She was the only obnoxious
one. If she had been a man, and he didn't slug her, I would have.
Nobody deserves to be treated like that, and I was going to also ask
the same question. I can't imagine letting anybody like that deal with
the public. And when I got to Steamboat Springs, there was my suitcase
sitting in the middle of the floor, probably for hours, waiting for
somebody to walk off with it.

George

I just feel he's making a big fuss over nothing. So what if they let
everyone board at once? He had just as much time to find his way onto the
plane as everyone else. He's the one who decided to wait until most of the
other passengers had boarded. No one was holding him back.

Richard

Considering what the stupid tw(vowel)t wrote, its patently obvious
that he is not a very regular air traveller.

I just feel he's making a big fuss over nothing. So what if they let
everyone board at once? He had just as much time to find his way onto the
plane as everyone else. He's the one who decided to wait until most of the
other passengers had boarded. No one was holding him back.

Richard

Considering what the stupid tw(vowel)t wrote, its patently obvious
that he is not a very regular air traveller.

"george" schrieb im Newsbeitrag oups.com...
Service Tech wrote:
Once when flying to Steamboat Springs from Denver on United Express, it
was foggy in the morning and flights were delayed or canceled. The
staff made no effort at all (actually virtually refused to help) to get
on another flight.
Which is the reason I actually *prefer* to fly BA.
When the iraq war had startted I totally forgot about the impact on security in germany.
So, there I was, half an hour before take off arriving in Munich airport (only hand
luggage), confident that I'd make the flight. (Personal record: LHC in 10min)
Then I looked sideways and saw the 60m queue at the security gate! Ok, easter holiday
screwed, I thought. Until I noticed BA people combing to the queues and asking people
about which flight they were on. I was asked too, and rescheduled to another flight without
any hassle at all!
OTOH, while waiting I had the chance to hear how a family flying with Iberia fared. They
were called three times and then "Mr. and Ms. ... your luggage will be unloaded and the flight
will depart. Please call at the helpdesk."


Lots of Greetings!
Volker

"george" schrieb im Newsbeitrag oups.com...
Service Tech wrote:
Once when flying to Steamboat Springs from Denver on United Express, it
was foggy in the morning and flights were delayed or canceled. The
staff made no effort at all (actually virtually refused to help) to get
on another flight.
Which is the reason I actually *prefer* to fly BA.
When the iraq war had startted I totally forgot about the impact on security in germany.
So, there I was, half an hour before take off arriving in Munich airport (only hand
luggage), confident that I'd make the flight. (Personal record: LHC in 10min)
Then I looked sideways and saw the 60m queue at the security gate! Ok, easter holiday
screwed, I thought. Until I noticed BA people combing to the queues and asking people
about which flight they were on. I was asked too, and rescheduled to another flight without
any hassle at all!
OTOH, while waiting I had the chance to hear how a family flying with Iberia fared. They
were called three times and then "Mr. and Ms. ... your luggage will be unloaded and the flight
will depart. Please call at the helpdesk."


Lots of Greetings!
Volker

Volker Hetzer wrote:
I actually *prefer* to fly BA.

I've flown them plenty of times but I don't consider them anything
special. I won't fly them any more because of a frequent flyer trip
with them. At Christmas time I had flown Dhahran, Saudi Arabia to
Chicago with the frequent flyer mileage, and then continued on another
airline to Las Vegas. When it came time to return to Chicago, a snow
storm had closed the airport and my BA flight was canceled, however the
United flight into Chicago was still on. Because it was a "free"
ticket, they said I would have to wait five days before I could leave
Chicago, which was of course, totally unacceptable. I then had to make
arrangements late in the night before and pay for a last minute flight
from Las Vegas to Houston to catch a BA flight that would get me home
on time. The value of the frequent flyer ticket was then only $300-400
compared to having made my own arrangements. I think that could have
treated their frequent flyers better!

George

Volker Hetzer wrote:
I actually *prefer* to fly BA.

I've flown them plenty of times but I don't consider them anything
special. I won't fly them any more because of a frequent flyer trip
with them. At Christmas time I had flown Dhahran, Saudi Arabia to
Chicago with the frequent flyer mileage, and then continued on another
airline to Las Vegas. When it came time to return to Chicago, a snow
storm had closed the airport and my BA flight was canceled, however the
United flight into Chicago was still on. Because it was a "free"
ticket, they said I would have to wait five days before I could leave
Chicago, which was of course, totally unacceptable. I then had to make
arrangements late in the night before and pay for a last minute flight
from Las Vegas to Houston to catch a BA flight that would get me home
on time. The value of the frequent flyer ticket was then only $300-400
compared to having made my own arrangements. I think that could have
treated their frequent flyers better!

George

"george" wrote in message

Once when flying to Steamboat Springs from Denver on United Express, it
was foggy in the morning and flights were delayed or canceled.

I am totally unimpressed with American airlines of all brands. I have to use
them for the final leg of my trips; Jet Blue was OK, it was acceptable.
United is abyssmal and I do not look forward to flying them again next week.
I wonder if my luggage will survive.
If heading to Eastern US, you can get Qantas all the way to NY, which is
nice.

ant

"george" wrote in message

Once when flying to Steamboat Springs from Denver on United Express, it
was foggy in the morning and flights were delayed or canceled.

I am totally unimpressed with American airlines of all brands. I have to use
them for the final leg of my trips; Jet Blue was OK, it was acceptable.
United is abyssmal and I do not look forward to flying them again next week.
I wonder if my luggage will survive.
If heading to Eastern US, you can get Qantas all the way to NY, which is
nice.

ant