Maui campervan bond

We hired a campervan in NZ for 5 days, and of course had to put up a NZ
$5000 bond (paid with an Aussie credit card). After the rental, the bond was
returned, but it was only the equivalent $4870. I emailed, and was told
currency fluctuations were the cause. Seems like a lot, anyone else had this
happen?

"sdf"
We hired a campervan in NZ for 5 days, and of course had to put up a NZ
$5000 bond (paid with an Aussie credit card). After the rental, the bond
was
returned, but it was only the equivalent $4870. I emailed, and was told
currency fluctuations were the cause. Seems like a lot, anyone else had
this
happen?

You paid the amount in NZ$ and you got back NZ$130 less than originally paid
??
Why would there be currency fluctuations within one currency??!

Seems like they've found a clever way to get extra money out of people.. (
UNLESS you were charged in AU$, and there was a matching fluctuation within
those 5 days..... then they might have just cause...?)

Haven't used them, and doubt that I ever will now...

Anette

"Anette" wrote in message
...
"sdf"
We hired a campervan in NZ for 5 days, and of course had to put up a NZ
$5000 bond (paid with an Aussie credit card). After the rental, the bond
was
returned, but it was only the equivalent $4870. I emailed, and was told
currency fluctuations were the cause. Seems like a lot, anyone else had
this
happen?

You paid the amount in NZ$ and you got back NZ$130 less than originally
paid
??
Why would there be currency fluctuations within one currency??!

Seems like they've found a clever way to get extra money out of people.. (
UNLESS you were charged in AU$, and there was a matching fluctuation
within
those 5 days..... then they might have just cause...?)

Haven't used them, and doubt that I ever will now...

Anette

Anette- it was paid in AUD, so there could have been some fluctuation. The
point I'm making is that it seems like a lot over 5 days, and I didn't
detect it by checking the currencies on the web.

in article , sdf at
wrote on 9/25/03 8:21 AM:


"Anette" wrote in message
...
"sdf"
We hired a campervan in NZ for 5 days, and of course had to put up a NZ
$5000 bond (paid with an Aussie credit card). After the rental, the bond
was
returned, but it was only the equivalent $4870. I emailed, and was told
currency fluctuations were the cause. Seems like a lot, anyone else had
this
happen?

You paid the amount in NZ$ and you got back NZ$130 less than originally
paid
??
Why would there be currency fluctuations within one currency??!

Seems like they've found a clever way to get extra money out of people.. (
UNLESS you were charged in AU$, and there was a matching fluctuation
within
those 5 days..... then they might have just cause...?)

Haven't used them, and doubt that I ever will now...

Anette

Anette- it was paid in AUD, so there could have been some fluctuation. The
point I'm making is that it seems like a lot over 5 days, and I didn't
detect it by checking the currencies on the web.




It's your credit card company that makes the money. Currencies do
fluctuate, but the amount paid is always less than the amount paid out,
unless there is a substantial fluctuation in currency in your favour.

The spread on a credit card is usually around 2%. So for example, let's
assume the currencies are exactly equal to make it simple (NZ1 = AUD1). You
would pay $1.02, and get back 0.98. Maui gets absolutely nothing,
Visa/Mastercard/whomever gets 0.04.

"Raffi Balmanoukian" a
wrote in message
news:BB986163.1C29A%walkabout@TAKEOUTTHETRASHTOREP LY.ns.sympatico.ca...
in article , sdf at
wrote on 9/25/03 8:21 AM:


"Anette" wrote in message
...
"sdf"
We hired a campervan in NZ for 5 days, and of course had to put up a
NZ
$5000 bond (paid with an Aussie credit card). After the rental, the
bond
was
returned, but it was only the equivalent $4870. I emailed, and was
told
currency fluctuations were the cause. Seems like a lot, anyone else
had
this
happen?

You paid the amount in NZ$ and you got back NZ$130 less than originally
paid
??
Why would there be currency fluctuations within one currency??!

Seems like they've found a clever way to get extra money out of
people.. (
UNLESS you were charged in AU$, and there was a matching fluctuation
within
those 5 days..... then they might have just cause...?)

Haven't used them, and doubt that I ever will now...

Anette

Anette- it was paid in AUD, so there could have been some fluctuation.
The
point I'm making is that it seems like a lot over 5 days, and I didn't
detect it by checking the currencies on the web.




It's your credit card company that makes the money. Currencies do
fluctuate, but the amount paid is always less than the amount paid out,
unless there is a substantial fluctuation in currency in your favour.

The spread on a credit card is usually around 2%. So for example, let's
assume the currencies are exactly equal to make it simple (NZ1 = AUD1).
You
would pay $1.02, and get back 0.98. Maui gets absolutely nothing,
Visa/Mastercard/whomever gets 0.04.

Yep, I suspect you are right. What Maui should do is what hotels do- take an
imprint but not charge until the end of the rental period.

would pay $1.02, and get back 0.98. Maui gets absolutely nothing,
Visa/Mastercard/whomever gets 0.04.

Yep, I suspect you are right. What Maui should do is what hotels do- take an
imprint but not charge until the end of the rental period.



I agree. Some do and some don't. Even different regions have different
practices: for example, Hertz on the Aus. mainland takes an imprint for the
bond and calculates fuel at the end of the rental, charging your card
accordingly. In Tassie, they take $100 for the fuel and then refund it at
the end if you bring it back full (if you choose the
take-and-bring-back-full option) - I lost a couple bucks this way, same as
you did. The other option, of course, is to pay cash and get it back the
same way.....a little easier for $100 than $5000!!

strange because you give a bound sio they have money if something goes
wrong, nothing went wrong so they should give you the same a mount back. if
you give them your credit card nr they don't take 5000$ from your account
and give the 5000 back when the car is returned.
is there a maui office near you.
think you have a good case to ask your money back.
"sdf" schreef in bericht
...
We hired a campervan in NZ for 5 days, and of course had to put up a NZ
$5000 bond (paid with an Aussie credit card). After the rental, the bond
was
returned, but it was only the equivalent $4870. I emailed, and was told
currency fluctuations were the cause. Seems like a lot, anyone else had
this
happen?

I don't think he will get any money back.
and a bond off 5000$ i supose the men didn't take a full cover insurance so
he has to pay the bond see rental agreements . if you take the full it is
only an imprint like NQ rentals,Thrifty; and also a smal
local rental garage did it this way.
--
Swagmanneke( walter caremans)

"Paul W. Koole" schreef in bericht
m...
strange because you give a bound sio they have money if something goes
wrong, nothing went wrong so they should give you the same a mount back.
if
you give them your credit card nr they don't take 5000$ from your account
and give the 5000 back when the car is returned.
is there a maui office near you.
think you have a good case to ask your money back.
"sdf" schreef in bericht
...
We hired a campervan in NZ for 5 days, and of course had to put up a NZ
$5000 bond (paid with an Aussie credit card). After the rental, the bond
was
returned, but it was only the equivalent $4870. I emailed, and was told
currency fluctuations were the cause. Seems like a lot, anyone else had
this
happen?

"swagmanneke" wrote in message
...
I don't think he will get any money back.
and a bond off 5000$ i supose the men didn't take a full cover insurance
so
he has to pay the bond see rental agreements . if you take the full it is
only an imprint like NQ rentals,Thrifty; and also a smal
local rental garage did it this way.
--
Swagmanneke( walter caremans)

"Paul W. Koole" schreef in bericht
m...
strange because you give a bound sio they have money if something goes
wrong, nothing went wrong so they should give you the same a mount back.
if
you give them your credit card nr they don't take 5000$ from your
account
and give the 5000 back when the car is returned.
is there a maui office near you.
think you have a good case to ask your money back.
"sdf" schreef in bericht
...
We hired a campervan in NZ for 5 days, and of course had to put up a
NZ
$5000 bond (paid with an Aussie credit card). After the rental, the
bond
was
returned, but it was only the equivalent $4870. I emailed, and was
told
currency fluctuations were the cause. Seems like a lot, anyone else
had
this
happen?



Sounds like they processed the amount (bad move for them) and would ahve to
pay the card provider the 2% to 7% for the privilage. I usually just get an
authority number by phone for the deposits, it sits on the card holder's
account but does not cost me or the card holder. On return I phone and
cancel the authority.

With the banks encouraging the use of the electronic swipe card machines the
amount gets processed straight away - and both parties get charged. I think
that the $5000 transaction would in fact end up being a $10000 transaction -
$5k in $5k out. That might be the charge that Maui have put back on you?

Roger

BribieIsland4x4hire.com

sdf wrote:
[deleted]
Yep, I suspect you are right. What Maui should do is what hotels do- take an
imprint but not charge until the end of the rental period.

That is what was done for our (Oz) rentals from four different
companies (Holiday on Wheels, Thrifty, Apollo and Camperworld). Mind you
not for $5000, but only 500 (max).