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Gratuity in addition to Service Charges
I have been searching for hotels in Beijing in July and came across the
following: "SERVICE CHARGE: 15% PER NIGHT NOT INCLUDED IN RATE" ...."EXCLUDES GRATUITY". For those who have traveled extensively, what is the difference between the automatic 15% service charge added to your daily account and gratuity? I presume service IS gratuity for the services provided whether they are used or not. Otherwise, why wouldn't they be included in the rate? What's next in the hotel industry? Is this adding insult to injury for no services provided that were already included in the rate? Yes, I expect my bed to be made daily and the towels replaced! Does either of these two tasks fall into the service or gratuity column? rg |
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Gratuity in addition to Service Charges
On Feb 19, 6:16 pm, "Sharkbait" wrote:
I have been searching for hotels in Beijing in July and came across the following: "SERVICE CHARGE: 15% PER NIGHT NOT INCLUDED IN RATE" ...."EXCLUDES GRATUITY". For those who have traveled extensively, what is the difference between the automatic 15% service charge added to your daily account and gratuity? I presume service IS gratuity for the services provided whether they are used or not. Otherwise, why wouldn't they be included in the rate? What's next in the hotel industry? Is this adding insult to injury for no services provided that were already included in the rate? Yes, I expect my bed to be made daily and the towels replaced! Does either of these two tasks fall into the service or gratuity column? It is customary for Western-style hotels in China to add a 15% service charge. This is NOT in lieu of a tip; it goes to the owner, not the staff. It is simply a way of advertising a lower rate than you will actually pay. One possible reason is to get around corporate room rate limits imposed by some companies on traveling employees. As it is a service charge and not a room charge it gets by company auditors. Local hotels that do not expect foreign visitors do not generally add a service charge. Gratuities are not required or recommended in China. It is not part of the culture and it is establishing a bad precedent to give a tip to anyone, be it hotel employee, taxi driver, tour guide, or anyone else. best, Larry |
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