NCL CEO = Jerk

I watched the show the other night Undercover Boss and the CEO Of NCL
Kevin Shehan was highlighted. IMO, waste of time.

http://www.tv.com/undercover-boss/sh...8/summary.html

I'm not a big fan of this show anyway, it's the same shtick rinsed,
washed repeated.

CEO can't do any of his employees jobs, has no clue how things work
operationally, employees call him a klutz off camera and at the end of
the show gives big rewards to those employees who managed him.

Shehan was awful. His "disguise" was terrible so bad he got
recognized. He was on POA and Epic, POA was at dock but on the epic he
took a "room similar to the crew" which was a crock, he had one of the
new single units.

UB is thinly disguised advertising for the brand.

As if no one thought this through, Shehan's rewards were pathetic. He
gave a waitress who had worked 7 years f0r NCL a promo to Senior
Waitress and a marriage to her lesbian lover...on the ship.

Another guy who was an Entertainment Director got to fill an Asst CD
position...which was open. Yet another young lady who was on deck
director of several activities (rock climb, etc) got the "opportunity"
to go to NCL management school. No job, training only.

If there is any doubt that NCL is floundering from the standpoint of
client service, all one has to do is to look to the top and see this
goofus.
--
Ari Silverstein, C.T.A; C.T.A.S, FREE Cruise Travel Advisory Services
I never have nor ever will solicit or accept a booking.
http://www.cruisecompare.co.uk/ USA site due 1Q 2011.

On Fri, 7 Jan 2011 17:07:14 -0500, Ari Silverstein, C.T.A. wrote:

I watched the show the other night Undercover Boss and the CEO Of NCL
Kevin Shehan was highlighted. IMO, waste of time.

http://www.tv.com/undercover-boss/sh...8/summary.html

I'm not a big fan of this show anyway, it's the same shtick rinsed,
washed repeated.

CEO can't do any of his employees jobs, has no clue how things work
operationally, employees call him a klutz off camera and at the end of
the show gives big rewards to those employees who managed him.

Shehan was awful. His "disguise" was terrible so bad he got
recognized. He was on POA and Epic, POA was at dock but on the epic he
took a "room similar to the crew" which was a crock, he had one of the
new single units.

UB is thinly disguised advertising for the brand.

As if no one thought this through, Shehan's rewards were pathetic. He
gave a waitress who had worked 7 years f0r NCL a promo to Senior
Waitress and a marriage to her lesbian lover...on the ship.

Another guy who was an Entertainment Director got to fill an Asst CD
position...which was open. Yet another young lady who was on deck
director of several activities (rock climb, etc) got the "opportunity"
to go to NCL management school. No job, training only.

If there is any doubt that NCL is floundering from the standpoint of
client service, all one has to do is to look to the top and see this
goofus.

http://www.travel-plan-idea.com/archives/005224.html
--
Ari Silverstein, C.T.A; C.T.A.S, FREE Cruise Travel Advisory Services
I never have nor ever will solicit or accept a booking.
http://www.cruisecompare.co.uk/ USA site due 1Q 2011.

"Ari Silverstein, C.T.A." wrote in message
...

I watched the show the other night Undercover Boss and the CEO Of NCL
Kevin Shehan was highlighted. IMO, waste of time.

http://www.tv.com/undercover-boss/sh...8/summary.html

I'm not a big fan of this show anyway, it's the same shtick rinsed,
washed repeated.

CEO can't do any of his employees jobs, has no clue how things work
operationally, employees call him a klutz off camera and at the end of
the show gives big rewards to those employees who managed him.

Shehan was awful. His "disguise" was terrible so bad he got
recognized. He was on POA and Epic, POA was at dock but on the epic he
took a "room similar to the crew" which was a crock, he had one of the
new single units.

UB is thinly disguised advertising for the brand.

As if no one thought this through, Shehan's rewards were pathetic. He
gave a waitress who had worked 7 years f0r NCL a promo to Senior
Waitress and a marriage to her lesbian lover...on the ship.

Another guy who was an Entertainment Director got to fill an Asst CD
position...which was open. Yet another young lady who was on deck
director of several activities (rock climb, etc) got the "opportunity"
to go to NCL management school. No job, training only.

If there is any doubt that NCL is floundering from the standpoint of
client service, all one has to do is to look to the top and see this
goofus.
--
Ari Silverstein, C.T.A; C.T.A.S, FREE Cruise Travel Advisory Services
I never have nor ever will solicit or accept a booking.
http://www.cruisecompare.co.uk/ USA site due 1Q 2011.


The previous one wasn't any better. Colin Veach (if I spelled it
correctly.)

If you think that the staff was unaware that the film crew was shooting
and recording everything they were told to do and say then you are
naive.

The producers tell everyone what to do and say for entertainment
purposes, otherwise the program is boring, just watching people do their
work.

It is hard to believe that it took a television program to get a CEO to
know some of his own people and what they actually did!

There was a CEO who turned around several cruise lines by working along
with his crew many years ago, and he didn't need a disguise to
demonstrate the importance of the most routine details in serving the
needs of cruise passengers.

Kevin is a good guy, even if he is not a great CEO. He is just another
accountant that is leading many cruise lines today.

Inspector Gadget

On Fri, 7 Jan 2011 20:46:01 -0800, Gadget World wrote:

If you think that the staff was unaware that the film crew was shooting
and recording everything they were told to do and say then you are
naive.

The producers tell everyone what to do and say for entertainment
purposes, otherwise the program is boring, just watching people do their
work.

It is hard to believe that it took a television program to get a CEO to
know some of his own people and what they actually did!

Gadget, what's surprising to me is that NCL would allow CEO
Sheehan-Doofus to be accurately portrayed as such a divested and
distant monarch that he had no clue how any of the entertainment,
maintenance and operational activities were delivered, performed and
assigned.

The only conclusion I can come from this is:

1) The advertisement was worth the embarrassment.

2) Most people expect ivory castled corporate officers.

There was a CEO who turned around several cruise lines by working along
with his crew many years ago, and he didn't need a disguise to
demonstrate the importance of the most routine details in serving the
needs of cruise passengers.

Kevin is a good guy, even if he is not a great CEO. He is just another
accountant that is leading many cruise lines today.

Accountant! The exact impression I got; he looks, acts and sees
problems as numbers.

Jerk.
--
Ari Silverstein, C.T.A; C.T.A.S, FREE Cruise Travel Advisory Services
I never have nor ever will solicit or accept a booking.
http://www.cruisecompare.co.uk/ USA site due 1Q 2011.

On Fri, 7 Jan 2011 18:07:54 -0500, "Ari Silverstein, C.T.A."
wrote:

On Fri, 7 Jan 2011 17:07:14 -0500, Ari Silverstein, C.T.A. wrote:

I watched the show the other night Undercover Boss and the CEO Of NCL
Kevin Shehan was highlighted. IMO, waste of time.

http://www.tv.com/undercover-boss/sh...8/summary.html

I'm not a big fan of this show anyway, it's the same shtick rinsed,
washed repeated.

CEO can't do any of his employees jobs, has no clue how things work
operationally, employees call him a klutz off camera and at the end of
the show gives big rewards to those employees who managed him.

Shehan was awful. His "disguise" was terrible so bad he got
recognized. He was on POA and Epic, POA was at dock but on the epic he
took a "room similar to the crew" which was a crock, he had one of the
new single units.

UB is thinly disguised advertising for the brand.

As if no one thought this through, Shehan's rewards were pathetic. He
gave a waitress who had worked 7 years f0r NCL a promo to Senior
Waitress and a marriage to her lesbian lover...on the ship.

Another guy who was an Entertainment Director got to fill an Asst CD
position...which was open. Yet another young lady who was on deck
director of several activities (rock climb, etc) got the "opportunity"
to go to NCL management school. No job, training only.

If there is any doubt that NCL is floundering from the standpoint of
client service, all one has to do is to look to the top and see this
goofus.

http://www.travel-plan-idea.com/archives/005224.html

None of the undercover bosses ever makes a policy change that helps
ALL or a GROUP of employees. An employee can be working right
alongside one of the chosen employees and get nothing helpful to their
difficult job.

Thumper

saw the episode of undercover boss with man from N.C.L. what a farce,he
did not do any jobs what so ever. That show should be taken off the boob
tube





cruise lover(~~~~~)






..

On Sat, 08 Jan 2011 15:55:43 -0500, Thumper wrote:

On Fri, 7 Jan 2011 18:07:54 -0500, "Ari Silverstein, C.T.A."
wrote:

On Fri, 7 Jan 2011 17:07:14 -0500, Ari Silverstein, C.T.A. wrote:

I watched the show the other night Undercover Boss and the CEO Of NCL
Kevin Shehan was highlighted. IMO, waste of time.

http://www.tv.com/undercover-boss/sh...8/summary.html

I'm not a big fan of this show anyway, it's the same shtick rinsed,
washed repeated.

CEO can't do any of his employees jobs, has no clue how things work
operationally, employees call him a klutz off camera and at the end of
the show gives big rewards to those employees who managed him.

Shehan was awful. His "disguise" was terrible so bad he got
recognized. He was on POA and Epic, POA was at dock but on the epic he
took a "room similar to the crew" which was a crock, he had one of the
new single units.

UB is thinly disguised advertising for the brand.

As if no one thought this through, Shehan's rewards were pathetic. He
gave a waitress who had worked 7 years f0r NCL a promo to Senior
Waitress and a marriage to her lesbian lover...on the ship.

Another guy who was an Entertainment Director got to fill an Asst CD
position...which was open. Yet another young lady who was on deck
director of several activities (rock climb, etc) got the "opportunity"
to go to NCL management school. No job, training only.

If there is any doubt that NCL is floundering from the standpoint of
client service, all one has to do is to look to the top and see this
goofus.

http://www.travel-plan-idea.com/archives/005224.html

None of the undercover bosses ever makes a policy change that helps
ALL or a GROUP of employees. An employee can be working right
alongside one of the chosen employees and get nothing helpful to their
difficult job.

Thumper

+1
--
Ari Silverstein, C.T.A; C.T.A.S, FREE Cruise Travel Advisory Services
I never have nor ever will solicit or accept a booking.
http://www.cruisecompare.co.uk/ USA site due 1Q 2011.

On 1/8/2011 3:55 PM, Thumper wrote:

None of the undercover bosses ever makes a policy change that helps
ALL or a GROUP of employees. An employee can be working right
alongside one of the chosen employees and get nothing helpful to their
difficult job.

Thumper

Dunno, it seems like they killed the "ice skating" that presumably more
than just the employee (who got a promotion for no obvious reason) hated
having to put together. Of course, they realized that the time being
spent by employees setting it up and breaking it down could be better
spent on other stuff.

They didn't have any customers in the dining complain about the food and
show what the server said about it (and the CEO's response). That would
have been amusing.

Bill

On Sat, 08 Jan 2011 20:01:49 -0500, Bill wrote:

On 1/8/2011 3:55 PM, Thumper wrote:

None of the undercover bosses ever makes a policy change that helps
ALL or a GROUP of employees. An employee can be working right
alongside one of the chosen employees and get nothing helpful to their
difficult job.

Thumper

Dunno, it seems like they killed the "ice skating" that presumably more
than just the employee (who got a promotion for no obvious reason) hated
having to put together. Of course, they realized that the time being
spent by employees setting it up and breaking it down could be better
spent on other stuff.

The CEO saw one day and if he made his decision on that, he's the
doofus I think he is.

They didn't have any customers in the dining complain about the food and
show what the server said about it (and the CEO's response). That would
have been amusing.

Bill

lol
--
Ari Silverstein, C.T.A; C.T.A.S, FREE Cruise Travel Advisory Services
I never have nor ever will solicit or accept a booking.
http://www.cruisecompare.co.uk/ USA site due 1Q 2011.