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American Air AAdavantage E-shopping Warning
rant on
Last December my wife received the notice from American Air that all 23,000 frequent flyer miles would expire soon unless she made some kind of transaction that would "save" her miles. Following the instructions on the notice she used the AAdvantage E-shopping web site, after following the appropriate links from the American Air web site, to buy a book online so that her existing frequent flyer miles would be preserved. After noticing the appropriate miles were not posted to her FF account, she contacted AAdvantage. They told her there was nothing they could do and that the problem had to be resolved by their E-shopping parter. So my wife sent off mail to the E-shopping partner, and finally they got back to her saying essentially that they were not going to credit her any miles because she must have done something wrong along the way, eventhough my wife can prove she bought the merchandise through the shopping web site. The irony of this was that she flew on AA a month later adding more than 2,000 miles to her account, which would have given her the 25,000 miles needed for the free ticket. rant off *** Free account sponsored by SecureIX.com *** *** Encrypt your Internet usage with a free VPN account from http://www.SecureIX.com *** |
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