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Siena
On Dec 14, 2:27 am, wrote:
For Your Holidays in Siena seewww.sienahospitality.com First posted, probably in 1989, under the Subject: Siena: Hotel Arcobaleno -- CAVEAT!!! This follows the fourth notice in four months to the HOTEL ARCOBALENO, Siena, Italy to credit my account the US$101.99 stolen from us by mis-representing what we would be charged for our stay. They were told that failure to return the improper charge would result in the world being told what they did to us via the Internet and the World Wide Web. We were paying too much for a hotel. I sent my girlfriend into the Arcobaleno to ask about its price. She was told 130,000 lira, 20,000 lira less than we were paying. While registering, I confirmed the 130,000 lira price (current charge is 140,000-250,000 lira for a double). We stayed there two nights. Upon checking out, I was handed a bill for 460,000 lira, 200,000 lira (US$101.99) more than we had been told we'd have to, and agreed to, pay. This was rather disturbing as the Arcobaleno was lesser in every way, including breakfast, than where we had been staying. Of course we complained in English and ersatz Italian to no avail. I asked to speak to the owner. The young man claimed he was. He then called the clerk (presumably at home) who registered us. Although her English is imperfect, it's quite good. She became extremely abusive calling me "a liar" and the both of us "bull****ters". On the receipt I wrote "PROTEST" and notified the credit card company on our return. It was a long, involved, and frustrating process that resulted in having to pay the mis-represented amount. I believe the owner and clerk at the Hotel Arcobaleno in Siena to be dishonest, mis-representative crooks and urge you to not patronize them. In a lifetime of travel, spending thousands of nights in hotels, this is the first time anything like this has ever happened to me. I hope it's the last and that it never happens to you. -- The Arcobaleno provided us with two (count 'em, 2) hangers, too little light to read, and a far less comprehensive breakfast than our first night's 150,000 lira hotel. When I asked for an additional bar of tiny soap, I was reluctantly given one that had been crushed and crumbled into uselessness. has not responded to our demand to be credited. They have had four notices, over four months, that this would be posted. From: Jenn (jenn@*.*) Newsgroups: rec.travel.air, rec.travel.asia, rec.travel.europe We avoided a particular hotel in Siena that had ripped off a traveler here -- posting about rip offs is a real service. |
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Siena
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Siena
On Fri, 14 Dec 2007 12:55:40 +0000, Mike......
wrote: Following up to wrote: First posted, probably in 1989, under the Subject: Siena: Hotel Arcobaleno -- CAVEAT!!! probably different ownership after nearly 20 years. I had a problem with the Westin St. Francis in San Francisco in 1985 but somehow it never occurred to me to post about it now. |
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Siena
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Siena
Brian wrote:
On Fri, 14 Dec 2007 12:55:40 +0000, Mike...... wrote: Following up to wrote: First posted, probably in 1989, under the Subject: Siena: Hotel Arcobaleno -- CAVEAT!!! probably different ownership after nearly 20 years. I had a problem with the Westin St. Francis in San Francisco in 1985 but somehow it never occurred to me to post about it now. Did that Brolin guy hit on you? |
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Siena
wrote in message ... On Dec 14, 2:27 am, wrote: For Your Holidays in Siena seewww.sienahospitality.com First posted, probably in 1989, I wonder if there's any reception staff from then still working there? Come to think of it... Is there a European hotel that hasn't changed hands since 1989? -- William Black I've seen things you people wouldn't believe. Barbeques on fire by the chalets past the castle headland I watched the gift shops glitter in the darkness off the Newborough gate All these moments will be lost in time, like icecream on the beach Time for tea. |
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Siena
On Dec 14, 10:36 pm, "Mr. Travel" wrote:
wrote: We were paying too much for a hotel. I sent my girlfriend into the Arcobaleno to ask about its price. If you had a reservation stating a lower rate, why did you pay the higher rate? If they are charging your credit card, surely you can provide the CC company with a copy of your reservation when you dispute the charge. If you ara paying with cash, then simploy don't give them the cash. In any case, I don't plan on staying there. Didn't have a reservation. It might have different ownership now but I'm still mad about being lied to. |
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Siena
Following up to "William Black" wrote:
Is there a European hotel that hasn't changed hands since 1989? of the small places i stay rerguarly i think one is certainly still in same hands, the paradors still belong to the spanish govt, but now as the "single shareholder". I would bet the Eperanza in Mallorca probably still is in the same family business. -- Mike Remove clothing to email |
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Siena
wrote in message ... On Dec 14, 10:36 pm, "Mr. Travel" wrote: wrote: We were paying too much for a hotel. I sent my girlfriend into the Arcobaleno to ask about its price. If you had a reservation stating a lower rate, why did you pay the higher rate? If they are charging your credit card, surely you can provide the CC company with a copy of your reservation when you dispute the charge. If you ara paying with cash, then simploy don't give them the cash. In any case, I don't plan on staying there. Didn't have a reservation. It might have different ownership now but I'm still mad about being lied to. You got ripped off for $100 eighteen years ago and you're still upset about it. Get a life... -- William Black I've seen things you people wouldn't believe. Barbeques on fire by the chalets past the castle headland I watched the gift shops glitter in the darkness off the Newborough gate All these moments will be lost in time, like icecream on the beach Time for tea. |
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Siena
"Mike......" wrote in message ... Following up to "William Black" wrote: Is there a European hotel that hasn't changed hands since 1989? of the small places i stay rerguarly i think one is certainly still in same hands, I don't doubt that there are seaside guesthouses that haven't changed hands in half a century. the paradors still belong to the spanish govt, but now as the "single shareholder". And I don't think the Salvation Army has sold any hostels either. I would bet the Eperanza in Mallorca probably still is in the same family business. But you're not actually sure... -- William Black I've seen things you people wouldn't believe. Barbeques on fire by the chalets past the castle headland I watched the gift shops glitter in the darkness off the Newborough gate All these moments will be lost in time, like icecream on the beach Time for tea. |
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