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#21
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The problem with airlines!!
On Mar 27, 1:42*am, "Mr. Travel" wrote:
wrote: As far as your other comment. *Just because they sell the lowest fare on their website does not mean it is a deeply discounted fare. You stated the full fare was over 3 times the price you paid. What amount of discount do you think would qualify as "deeply discounted"? You got a discount. I would guess there were multiple available fare choices for the same flights in economy, not just the one you chose and the highest priced one. If you mean the no restriction fare as the full fare then I guess I received a deeply discounted ticket but then I guess 98% of the passengers received a deeply discounted fare. To me a discount is off of what an average person would pay. I do not consider, nor do many other people consider a no restricted fare as a normal fare. How can it be the fare you base your savings on if a very, very small percentage of the passengers on that flight use it. I paid $350 for my roundtrip ticket about a week later I saw it for $279. That is a discount. Like I said above getting a deeply discounted ticket is luck of the draw. It has nothing to do with me going to the airlines website and because their website says it guarantees the lowest price that I received a good deal. I may have received the lowest price that hour but doesn't mean overall I received a smoking deal. The $279 was a smoking deal. To clarify I am not complaining about the purchase price, I am complaining at the way the airlines try to sock it to ya if your schedule happens to change. Here is the problem I have. I just looked at priceline to see what I could get a one-way ticket for $115 and that includes all taxes and fees (this was not a name your price fare, I could book this today for that price). I can get a cheaper ticket going elsewhere then with the company I originally got my ticket from. If I go with UA and pay all of their ridiculous fees, they not only get that they will also get the money from selling my seat on my original flight. All this and I can get a one way ticket on another airline for cheaper then what they are quoting. That is great customer service. Makes me want to keep flying UA. And yes I know than I should buy the ticket off priceline, which is probably what I am going to do. |
#22
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The problem with airlines!!
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#23
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The problem with airlines!!
Well, let me tell you how this ends. I called up United to tell them
that I could get a ticket cheaper from another airline and asked what would happen if I cancelled my flight home. They told me they would refund the ticket price of the one way and then take off $100 for the change fee when I use it for a later flight. I would have ended up receiveing like $20. She than told me she would be willing to charge me the $100 for the change fee but send me a $100 voucher to use within the next year. That is what I wanted from the beginning, someone who was willing to work with me on the situation and not charge me up the wazoo. All the other representatives said that there was going to be a difference in fare charge for any flight I picked on the day I wanted to go home. This lady said what time would you like to fly home and I will see what I can do. This is what I am talking about, talking to someone who actually acted like they cared and wanted to try and fix the situation. This is what i don't get, I talked to 3 different people today and she was the only one that was willing to do that. If any of the other representatives would have offered that I would have been very happy and it is a win-win situation. They get their $100 change fee, I get a $100 voucher that I have to use on United which means they still have my business. Isn't that what they wanted in the first place, is to keep my business. It amazes me how much different each call can be as far as the willingness to help out customers. Well persistence pays off. I wish the first lady was as helpful as the last. Anyways, appreciated your comments. I will check back to see the comments on how it ended. |
#24
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The problem with airlines!!
Something I will look into.
Thanks, Kyle |
#25
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The problem with airlines!!
On Mar 27, 2:57*am, wrote:
Something I will look into. Thanks, Kyle Sorry I erased the original message. Look into Southwest. |
#26
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The problem with airlines!!
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#27
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The problem with airlines!!
On Wed, 26 Mar 2008 23:31:33 -0700, "Mr. Travel" wrote:
wrote: I know with the subject this could go anywhere, but just need to vent. I have a flight home from TX to UT in about a month. My plans have changed so I wanted to try and make it home a few days earlier. Well, called united and sure we can change your flight for only $100 plus the difference in the fare. I told them they were crazy and after yelling for a bit they were able to bring it down from $180 to $150. Just a note I could by a one way fare for just a little over $200 on their website. So at this point not saving me a whole lot of money. Perhaps the $200 fare is more flexible?? Why were you yelling about being asked to pay what you agreed to pay? If you don't want to pay fees for changes, don't book fares that charge them. You seem to be missing an important point. You do know that airlines offer different fares, right? Why did you think your economy fare was lower than others? You're wasting your time. He does want to hear anything that contradicts his fantasies. Not very much different than the BA guy who also thought he was entitled to do whatever he felt like and blame the airline for it. |
#28
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The problem with airlines!!
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#29
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The problem with airlines!!
On Thu, 27 Mar 2008 00:25:07 -0700, "Mr. Travel" wrote:
wrote: The $200 fare is not more flexible, it is the same class of ticket I purchased previously. As far as fees I wouldn't mind paying a little extra money to book a fare that is more flexible but when they charge 3x as much it isn't worth. My plans don't change that often, but when they do the airlines sure try and stick it to you. I am just glad that this time it is an option and not a must. I suspect the price you paid and the more than triple the price ticket are not the only ones you could have bought for the same flights. If they made it too cheap to change, there woulnd't be a reason to buy higher priced tickets. If you don't want to pay change fees, you might want to try Southwest. They have no change fees. You just pay the fare difference if you want to change flights. I prefer the current method of doing of ticket charges. I fly quite a bit using my own money. I have no problem accepting the restrictions in order to get a fare discount. Over time, the change fees amount to only a slightly higher cost in the overall amount spent for tickets. In some cases, the fare has even gone down. But, then, you're rational. |
#30
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The problem with airlines!!
On Wed, 26 Mar 2008 23:42:18 -0700, "Mr. Travel" wrote:
wrote: As far as your other comment. Just because they sell the lowest fare on their website does not mean it is a deeply discounted fare. You stated the full fare was over 3 times the price you paid. What amount of discount do you think would qualify as "deeply discounted"? I didn't even want to ask that myself. |
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