Fraudulent Behavior - Travelers Advantage, Enterprise, Avis and Bank of America

Just a warning out there to all travelers to avoid a service/company called
Travelers Advantage. When you pay for a legitimate service, such as a car
rental, you may be offered to try a free subscription to Travelers
Advantage. After the trial period ends, they will start charging you a
monthly fee. We cancelled our subscription each month, but the charges kept
showing up. One month's fee was refunded, but this was done just to keep us
on the program long enough so they could charge us a yearly subscription
fee. Travelers Advantage never intended to cancel our subscription. Do
they really think they are fooling anyone by manipulating their customers?
After engaging in deceptive/fraudulent activities, they had the nerve to
charge us a cancellation fee. The service was never cancelled and they
continued to charge us a monthly fee. We eventually had to dispute the
charges with our credit card issuer, Bank of America.



Now get this.... Bank of America tried to sell us the same service that we
were being defrauded by! Obviously, Bank of America is getting some kind of
financial benefit from Travelers Advantage. I thought credit card companies
would want to protect their customers. But apparently they are not worried
about screwing their own customer for a buck.



Shame on you Bank of America and shame on you Avis/Enterprise for offering
such a scam to your legitimate customers. If you ran your business like
Travelers Advantage, you would be out of business in a year. As always,
buyer beware. I just didn't realize this now applies to major companies
that had built up a level of trust with their customers and are now ruining
their reputation.

Thanks for the warning.

I had a similar problem with another "Advantage" program years ago. My
credit card company provided my phone number to them. They invited me
to join, I said NO and they signed me up anyway. I also had a
difficult time canceling and getting the charges reversed.

Since then, I have religiously avoided any of the the discount
services with "Advange" in their names because they just take
advantage of consumers.

Jerry

On Thu, 08 Feb 2007 22:38:26 GMT, "Display Name"
wrote:

Just a warning out there to all travelers to avoid a service/company called
Travelers Advantage. When you pay for a legitimate service, such as a car
rental, you may be offered to try a free subscription to Travelers
Advantage. After the trial period ends, they will start charging you a
monthly fee. We cancelled our subscription each month, but the charges kept
showing up. One month's fee was refunded, but this was done just to keep us
on the program long enough so they could charge us a yearly subscription
fee. Travelers Advantage never intended to cancel our subscription. Do
they really think they are fooling anyone by manipulating their customers?
After engaging in deceptive/fraudulent activities, they had the nerve to
charge us a cancellation fee. The service was never cancelled and they
continued to charge us a monthly fee. We eventually had to dispute the
charges with our credit card issuer, Bank of America.

Now get this.... Bank of America tried to sell us the same service that we
were being defrauded by! Obviously, Bank of America is getting some kind of
financial benefit from Travelers Advantage. I thought credit card companies
would want to protect their customers. But apparently they are not worried
about screwing their own customer for a buck.

Shame on you Bank of America and shame on you Avis/Enterprise for offering
such a scam to your legitimate customers. If you ran your business like
Travelers Advantage, you would be out of business in a year. As always,
buyer beware. I just didn't realize this now applies to major companies
that had built up a level of trust with their customers and are now ruining
their reputation.