If this is your first visit, be sure to check out the FAQ by clicking the link above. You may have to register before you can post: click the register link above to proceed. To start viewing messages, select the forum that you want to visit from the selection below. |
|
|
|
Thread Tools | Display Modes |
#1
|
|||
|
|||
LHR T4 BA Baggage Fiasco
Anyone thinking of flying through LHR T4 with BA: Don't..! There is a humungous fiasco with lost baggage running for 10 days. If you have a flexi ticket: cancel and re-route ASAP. If you have no alternative: do not check-in a bag, it will be MUCH easier. Or check-in bag full of dead weight and worn out clothes you don't need (then you can still claim compensation when it is lost...!). |
#2
|
|||
|
|||
LHR T4 BA Baggage Fiasco
|
#3
|
|||
|
|||
LHR T4 BA Baggage Fiasco
|
#4
|
|||
|
|||
LHR T4 BA Baggage Fiasco
wrote in message ups.com... Anyone thinking of flying through LHR T4 with BA: Don't..! There is a humungous fiasco with lost baggage running for 10 days. If you have a flexi ticket: cancel and re-route ASAP. If you have no alternative: do not check-in a bag, it will be MUCH easier. Or check-in bag full of dead weight and worn out clothes you don't need (then you can still claim compensation when it is lost...!). I work at LHR and this problem was already there. 4 days before the bad weather set in, there were already approximately 10,000 bags "mislaid" in Terminal 4 and another 1000 in Terminal 1. This is due to new working practises and conditions being imposed as part of a trial which have cut staffing levels, changed procedures and therefore it has seriously disrupted the operation. Management are trying to bring in a new working practice which has been designed for Terminal 5 (allegedly) and yet, despite serious concerns from staff and unions, are determined to impose this practise into the archaic Terminal 1. Since this "trial" has been in place, BA's performance has dropped dramatically. Flights are delayed and baggage is missing their departures...and yet, management do not seem to care, or want to rectify the problem. Rob |
#5
|
|||
|
|||
LHR T4 BA Baggage Fiasco
Mike Hunt wrote: wrote: Anyone thinking of flying through LHR T4 with BA: Don't..! There is a humungous fiasco with lost baggage running for 10 days. If you have a flexi ticket: cancel and re-route ASAP. If you have no alternative: do not check-in a bag, it will be MUCH easier. Or check-in bag full of dead weight and worn out clothes you don't need (then you can still claim compensation when it is lost...!). I see. They are having problems with baggage, so you recommend committing fraud. Hardly. The fraud is BA do NOT TELL you they have problems when before you check-in, even though they KNOW they have a COMPLETE BREAKDOWN at LHR T4. The loss to customers could be avoided or dramatically reduced. But BA no longer care about their own reputation, I guess they figure it is now so low it can no longer be damaged. And it is nothing compared to how much time BA have stolen from their customers over Christmas for which they offer ZERO compensation. |
#6
|
|||
|
|||
LHR T4 BA Baggage Fiasco
wrote in message ups.com... Mike Hunt wrote: wrote: Anyone thinking of flying through LHR T4 with BA: Don't..! There is a humungous fiasco with lost baggage running for 10 days. If you have a flexi ticket: cancel and re-route ASAP. If you have no alternative: do not check-in a bag, it will be MUCH easier. Or check-in bag full of dead weight and worn out clothes you don't need (then you can still claim compensation when it is lost...!). I see. They are having problems with baggage, so you recommend committing fraud. Hardly. The fraud is BA do NOT TELL you they have problems when before you check-in, even though they KNOW they have a COMPLETE BREAKDOWN at LHR T4. The loss to customers could be avoided or dramatically reduced. But BA no longer care about their own reputation, I guess they figure it is now so low it can no longer be damaged. And it is nothing compared to how much time BA have stolen from their customers over Christmas for which they offer ZERO compensation. I would suggest that you sue the creator of the fog... |
#7
|
|||
|
|||
LHR T4 BA Baggage Fiasco
"Miss L. Toe" wrote in message reenews.net... wrote in message ups.com... Mike Hunt wrote: wrote: Anyone thinking of flying through LHR T4 with BA: Don't..! There is a humungous fiasco with lost baggage running for 10 days. If you have a flexi ticket: cancel and re-route ASAP. If you have no alternative: do not check-in a bag, it will be MUCH easier. Or check-in bag full of dead weight and worn out clothes you don't need (then you can still claim compensation when it is lost...!). I see. They are having problems with baggage, so you recommend committing fraud. Hardly. The fraud is BA do NOT TELL you they have problems when before you check-in, even though they KNOW they have a COMPLETE BREAKDOWN at LHR T4. The loss to customers could be avoided or dramatically reduced. But BA no longer care about their own reputation, I guess they figure it is now so low it can no longer be damaged. And it is nothing compared to how much time BA have stolen from their customers over Christmas for which they offer ZERO compensation. I would suggest that you sue the creator of the fog... It was lucky for BA's incompetent management that they had something to use as an excuse .. |
#8
|
|||
|
|||
LHR T4 BA Baggage Fiasco
Miss L. Toe wrote: I would suggest that you sue the creator of the fog... It is nothing to do with fog. BA new they had a chronic problem and choose not to warn passengers. Even with fog problems a 14 hour connection time is long enough for even the most incompetent of airline to transfer a bag from T1 to T4 (indeed I could have done it easily myself, had I been warned). Dealing with BA is like dealing with someone who would 'lie when the truth would sound better'. |
#9
|
|||
|
|||
LHR T4 BA Baggage Fiasco
wrote in message oups.com... Miss L. Toe wrote: I would suggest that you sue the creator of the fog... It is nothing to do with fog. BA new they had a chronic problem and choose not to warn passengers. Even with fog problems a 14 hour connection time is long enough for even the most incompetent of airline to transfer a bag from T1 to T4 (indeed I could have done it easily myself, had I been warned). Dealing with BA is like dealing with someone who would 'lie when the truth would sound better'. To add to the complaints, there were reports on BBC Radio 4 today that BA is using a premium rate phone number for people calling to trace their lost bags. If that is true, then making money from this mess seems really disgraceful. I haven't flown BA for several years and this encourages me to avoid them. -- Posted via a free Usenet account from http://www.teranews.com |
#10
|
|||
|
|||
LHR T4 BA Baggage Fiasco
My family and I had the misfortune of being there on Dec. 21st. We
flew in on American Airlines from the U.S. and were supposed to transfer to a BA flight to Paris. AA did not tell us when we left the US that our flight from London to Paris had already been canceled. We were just dumped in London to fend for ourselves and had to purchase 4 Eurostar tickets to get to Paris to meet our daughter who was already on her way there from Turkey at the time we landed in London. We waited for nearly 3 hours for our bags. We got 2 of the 5 we checked when we left our home town. We were in France for 10 days. My wife and son had no clothes other than the ones they wore on the plane. We filed a claim or notice of lost baggage before we left Heathrow that day. As of today, Jan. 4th, we still do not have our bags and have not heard from anybody - either AA or BA, about our lost bags. The airlines take your money, then leave you stranded. Fog may have been a legitimate reason to cancel our flight from London to Paris, but there is no reason AA could not have told us it had been canceled before we made the decision to get on a plane to London. And fog is not responsible for our bags being missing for more than 2 weeks now. |
|
Thread Tools | |
Display Modes | |
|
|
Similar Threads | ||||
Thread | Thread Starter | Forum | Replies | Last Post |
United Friendly fiasco | [email protected] | Air travel | 3 | June 10th, 2006 03:05 AM |
Debarkation fiasco on RCL Voyager | Bob | Cruises | 43 | December 25th, 2004 06:22 PM |
Virgin Blue baggage and carry-on baggage restrictions ... | Anonymous | Australia & New Zealand | 0 | July 30th, 2004 05:45 AM |
Virgin Blue baggage and carry-on baggage restrictions ... | 4000 psi | Australia & New Zealand | 14 | July 26th, 2004 01:48 AM |
Checked baggage - what comes off first | Howard Long | Air travel | 21 | October 9th, 2003 10:05 PM |