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#11
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RCI Downgrades
I don't think (but not sure without looking at the statutes) that the
airline situation is comparable. The FAA allows bumping and has rules that are to be applied. Any airline flight is, in fact, subject to the law and hence the bumping is part of the contract imposed by statute. Again, I don't think there is an analogous statute for cruises. "Norm" wrote in message news We have all read about upgrades but after years of cruising my cruise on the Radiance on 4/18/04 to the canal was a first for voluntary and involuntary downgrading. About 1 month before the cruise I got a call from the travel agent offering small shipboard credits if I gave up my balcony E# cabin and cruised on another date. My answer was in the negative. Two days before we left another call offering $1500 credit to my MasterCard to give up the balcony cabin for an ocean view. It was difficult to say no but we did. On the ship we heard various stories similar to ours. We kept our original cabin but others who said NO to the same offers found that on embarking they had been downgraded to ocean view cabins. Some were told that the cruise would free but no one got it in writing. When we spoke with the Crown & Anchor rep on the ship her answer was, " I was told that it was the result of the computer double booking". This answer I cannot accept. It is interesting that myself and other Platinum members of Crown & Anchor were not changed but others even those who booked this cruise while on the ship on another cruise lost there cabin. I would hesitate to trust RCI in the future. |
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