If this is your first visit, be sure to check out the FAQ by clicking the link above. You may have to register before you can post: click the register link above to proceed. To start viewing messages, select the forum that you want to visit from the selection below. |
|
|
Thread Tools | Display Modes |
#1
|
|||
|
|||
Marriott Hotels
I recently stayed at the Marriott University of Arizona, Tucson Hotel.
I was not entirely happy with my stay, below is the rant that I sent their customer service. I post it here simply to archive it to the global net: I arrived at my room at this hotel and found two large bottles of Dasani water on the desk. "How thoughtful", I mused. In the desert it is a custom to offer the weary traveller water and salt. Although a bag of pretzels would have been great, I was happy to consume the water. Imagine my surprise when the next day I returned to the room to find two new bottles of water, this time with tags stating that they were $4 a piece! I then found that $8 had been added to my bill for the two bottles I drank from the day before. After I complained to the manager the charge was removed, but the issue remained. How sad and pathetic this hotel must be to pull something like this. For $150+ a night I would think that they would either 1) offer the bottled water complimentary or 2) not have it in the room. I am also not happy with paying $10/night for broadband, wired no less. I have stayed in $50/night hotels with free wireless broadband. You people are the nickel and dime experts--what a joke. Finally, what's with all the pillows and bedclothes? I was tripping over them since there is no where in the room to conveniently put them. I only need one pillow, maybe two. If this is what the so-called upper crust wants in their room then this is just sad and wrong. Again, pathetic. |
Thread Tools | |
Display Modes | |
|
|
Similar Threads | ||||
Thread | Thread Starter | Forum | Replies | Last Post |
All Turkey Hotels | hotelle.com Manager | Europe | 3 | January 23rd, 2005 04:15 PM |
All Turkey Istanbul Antalya Hotels & Blue Cruise and TOURS | [email protected] | Travel - anything else not covered | 0 | January 23rd, 2005 03:31 PM |
All Turkey Hotels | [email protected] | Travel Marketplace | 0 | January 23rd, 2005 02:31 PM |
All Turkey Hotels | [email protected] | Travel Marketplace | 0 | January 23rd, 2005 02:30 PM |
All Turkey Hotels | hotelle.com Manager | Europe | 0 | January 23rd, 2005 02:23 PM |