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#21
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Will I make this connecting flight at Hong Kong International Airport?
55 min is plenty of time to trasit in Hong Kong. You are connecting
Cathay-Cathay so will already have your boarding pass. The only thing you have to do is go through security (takes about 2 minutes unless there is a big lineup. I fly through Hong Kong about 3x / year and have never seen long lines at trasit security) there are no immigration/customs issues for you. Assuming your plane is on time, you'll have tons of time. Even if it's a bit late you should be ok. The airport is very efficient and easy to get around in. Have a fun trip. C. On 16 Sep 2003 19:59:05 -0700, (Jim Louis) wrote: Planning a trip to Asia. Will this work: Arriving on Cathay CX 829 to Hong Kong at 8:00AM and need to make a connecting Cathay flight CX 717 for Singapore leaving at 8:55AM. I'll be arriving in Hong Kong from Toronto. I've never flown to Hong Kong before, so I don't know if 55 minutes will be enough to catch my connecting flight to Singapore. Do I have to worry about customs, distance between terminals or checking in? Many thanks, Jim |
#22
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Will I make this connecting flight at Hong Kong International Airport?
"Whytoi" wrote in message ... In article et, Blake S wrote: In article . net, Blake S wrote: I did something similar last year and Cathay was about an hour late. I missed my UA connection and Cathay treated me like sh*t. First, they Actually, that was the condensed version of the story. That trip started from Taipei, and I confirmed with the Cathay respresentative at check-in that I would make my connection. They cancelled my connection anyway. Basically, they lied to me. They could've re-routed me from Taipei if they knew I was going to miss my connection. Business class on the connecting flight wasn't sold-out. I still wouldn't try it. Last time I tried this kind of thing with EVA and I missed my connection (though the arriving flight was delayed by weather). I don't get it. Did you "miss" your UA connector or did they "cancel" your connector? For some of the reasons, check-in reps may not be aware of any late evolving factors that might delay your flight. Was there already a delayed flag on your flight at check-in? Given the short hop b/n TPE and HKG, did you know there's a major delay before you boarded the plane? Did you try to contact UA or CX once you are aware of the delay? Or did you wait until you got to HK? In my experience, airline would rebook connecting flight passengers in the order of their own FF program tiers, then passengers flying with them, and finally passengers who are going with another carrier. And what was the reason for the 1 hour delay in CX's inbound flight? Weather, late flight crew, equipment delay, airport congestion, security scare? CX claimed there was a weather delay. It was a little foggy, but my guess is that they had 2 planes lightly booked and they could easily fit everyone on one plane. You are right, something should've been done at check-in. I made it clear my itinerary and they confirmed that I would make my connection. CX was fully aware of the situation and they either lied to me or just didn't communicate very well with UA or the CX people in HK. The first flight to HK was cancelled so they booked me on the second flight leaving 45 minutes later. My luggage made it to the UA flight. I didn't. Next time I am going to get the names of the staff ahead of time. |
#23
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Will I make this connecting flight at Hong Kong International Airport?
"devil" wrote in message news On Wed, 17 Sep 2003 19:10:49 +0000, Blake S wrote: CX escorted me to the ticket counter and cancelled my flight. Given that CX is selling you both the inbound and outbound flights on the same ticket, you are almost guaranteed to be safe. And trust me, you won't be the only passenger on that itinerary. Even if there's irregular operations, CX would take care of any further arrangements before you can open your mouth. You would think so. My experiences have been mixed. Strange story. Are you saying you got a single ticket, business class, TPE-Hong Kong-YVR on CX. With a short but apparently legal connection, which *they, CX* had sold you, but that, enroute, they canceled your reservation? (I assume it's not the flight that was canceled?) Sounds like they had oversold their business class and that they needed a scapegoat, and they picked you as the victim? Using the short connection as an excuse? I would say this was a case to stand firm and not go along with them. If you had a reservation, you had a reservation after all. If they really needed to bump someone, at the very least they should have accomodated you in business class on another flight/airline. Original itinerary was TPE-HKG-NRT-SEA, changed to TPE-HKG-YVR-SEA. Problem was Cathay assured me that I would make to connection in HKG to UA. Once I arrive in HKG there was a different story altogether. It was strange to me too. I pretty much know what to do in a situation like this, but when the CX staff in TPE confirms that I will make the connection, and tagged my luggage all the way through, I believed them. |
#24
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Will I make this connecting flight at Hong Kong International Airport?
"Whytoi" wrote in message ... In article , AJC wrote: Sigh. What immigration line? The passenger will be in international transit arriving from somewhere (Toronto?) and departing to Singapore, he never enters Hong Kong. Furthermore Hong Kong only has one terminal, so he can't take a shuttle to and from his terminal. There is a shuttle running the length of the main spine of the terminal which he may or may not use in one or other direction depending on which gates he has to transfer between. 55 minutes is enough to transfer between two CX flights at HKG. Further, CX hardly uses any gates at the top end of the Y. Hardly meaning not as much as the lower numbered gates, but they still use some of the gates at the top of the Y some of the time. I usually see a couple of CX planes at the top of the Y in the mornings. |
#25
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Will I make this connecting flight at Hong Kong International Airport?
In article . net,
Blake S wrote: CX claimed there was a weather delay. It was a little foggy, but my guess is that they had 2 planes lightly booked and they could easily fit everyone on one plane. You are right, something should've been done at check-in. I made it clear my itinerary and they confirmed that I would make my connection. CX was fully aware of the situation and they either lied to me or just didn't communicate very well with UA or the CX people in HK. The first flight to HK was cancelled so they booked me on the second flight leaving 45 minutes later. My luggage made it to the UA flight. I didn't. Next time I am going to get the names of the staff ahead of time. Hey, guessing whether it was weather or load related cancellation? Was it CX who didn't communicate well or did UA not listen very well? That's not fair. You can't just blame someone without knowing the full set of circumstances. The check-in agent probably did all the right things but the system (CX or UA) failed on you both. In any case, given that your onward connection is on a different airline, you should have contacted UA (local TPE) the moment you became aware of the problem and confirmed your seat on the next sector. Given that CX cancelled the earlier flight and you are going on a different non-aligned airline, it could very well be possible it was UA who gave your seat away. I've encountered similar situations where UA oversold their flights, they would just tick off any "late" arriving passenger to permit standbys to get on. Or just close the passenger list for that flight to ensure an on-time departure. And in my experience, HKG's UA staffs are rather green and tend to be a little inconsistent. I suspect that you were in that busket. Get the name of the staff? What the point? Get him or her to bow to you 100 times for something unintentional? You are better to take your fate in your own hands and confirm everything yourself in future. |
#26
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Will I make this connecting flight at Hong Kong International Airport?
In article . net,
Blake S wrote: Original itinerary was TPE-HKG-NRT-SEA, changed to TPE-HKG-YVR-SEA. Problem was Cathay assured me that I would make to connection in HKG to UA. Once I arrive in HKG there was a different story altogether. It was strange to me too. I pretty much know what to do in a situation like this, but when the CX staff in TPE confirms that I will make the connection, and tagged my luggage all the way through, I believed them. C'mon, CX was truthful wasn't they? Your checked luggage did make it to the UA flight! It's so rare that ones' luggage can make the flight but not the passenger. It only happens if there's significant delay due to security or some other irregular things, especially for a business cabin passenger who would have exited the arriving flight at the head of the queue. As I suggested, it could very well be that it was UA who cancelled your seat on that flight. |
#27
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Will I make this connecting flight at Hong Kong International Airport?
In article . net,
Blake S wrote: "Whytoi" wrote in message ... Hardly meaning not as much as the lower numbered gates, but they still use some of the gates at the top of the Y some of the time. I usually see a couple of CX planes at the top of the Y in the mornings. Still, the consensus is that 50mins is decent for any kind of connection in HKG. Of course, unless one gets held up at security for carrying funny stuff. |
#28
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Will I make this connecting flight at Hong Kong International Airport?
"Whytoi" wrote in message ... In article . net, Blake S wrote: Original itinerary was TPE-HKG-NRT-SEA, changed to TPE-HKG-YVR-SEA. Problem was Cathay assured me that I would make to connection in HKG to UA. Once I arrive in HKG there was a different story altogether. It was strange to me too. I pretty much know what to do in a situation like this, but when the CX staff in TPE confirms that I will make the connection, and tagged my luggage all the way through, I believed them. C'mon, CX was truthful wasn't they? Your checked luggage did make it to the UA flight! It's so rare that ones' luggage can make the flight but not the passenger. It only happens if there's significant delay due to security or some other irregular things, especially for a business cabin passenger who would have exited the arriving flight at the head of the queue. As I suggested, it could very well be that it was UA who cancelled your seat on that flight. Could be UA. Could be a longer than expected transit line. I did spend over 3 hours at the CX transit desk trying to negotiate something. Finally they gave me a pass to the Business Class lounge. Big deal. |
#29
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Will I make this connecting flight at Hong Kong International Airport?
"Whytoi" wrote in message ... In article . net, Blake S wrote: CX claimed there was a weather delay. It was a little foggy, but my guess is that they had 2 planes lightly booked and they could easily fit everyone on one plane. You are right, something should've been done at check-in. I made it clear my itinerary and they confirmed that I would make my connection. CX was fully aware of the situation and they either lied to me or just didn't communicate very well with UA or the CX people in HK. The first flight to HK was cancelled so they booked me on the second flight leaving 45 minutes later. My luggage made it to the UA flight. I didn't. Next time I am going to get the names of the staff ahead of time. Hey, guessing whether it was weather or load related cancellation? Was it CX who didn't communicate well or did UA not listen very well? That's not fair. You can't just blame someone without knowing the full set of circumstances. The check-in agent probably did all the right things but the system (CX or UA) failed on you both. In any case, given that your onward connection is on a different airline, you should have contacted UA (local TPE) the moment you became aware of the problem and confirmed your seat on the next sector. Next time I will contact the connecting airline. Last time I put too much faith in what CX told me. Given that CX cancelled the earlier flight and you are going on a different non-aligned airline, it could very well be possible it was UA who gave your seat away. I've encountered similar situations where UA oversold their flights, they would just tick off any "late" arriving passenger to permit standbys to get on. Or just close the passenger list for that flight to ensure an on-time departure. And in my experience, HKG's UA staffs are rather green and tend to be a little inconsistent. I suspect that you were in that busket. Get the name of the staff? What the point? Get him or her to bow to you 100 times for something unintentional? You are better to take your fate in your own hands and confirm everything yourself in future. I could use the name of the staff at TPE that confirmed my connection. That way the transit desk people at HKG will know I'm telling the truth instead of some BS story. Might strengthen my case for compensation. I'm sure the CX staff hear BS stories from pax every day as an excuse for an upgrade. I don't want to be one of those pax. |
#30
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Will I make this connecting flight at Hong Kong International Airport?
In article . net,
Blake S wrote: I could use the name of the staff at TPE that confirmed my connection. That way the transit desk people at HKG will know I'm telling the truth instead of some BS story. Might strengthen my case for compensation. Did you meet UA staff or CX staff at the transit desk? In my experience, when you connect to a different airline, it's always the connecting airline's agent you deal with. And UA does have staffs stationed at the transfer desk. And in my recollection, they are often some junior with limited experience. I can see how you can get delayed if you stood in line to re-check-in. A few times the queue can be slow due to flight irregularities. That's another reason why you should go with airlines with alliances and ones that can issue boarding passes for your full itinerary at the first point of contact. If CX was able to give you a boarding pass at TPE for your HKG outbound flight, then I'd say that you would have been able to go directly through security and be able to get on the flight at the same time as your luggage. I'm sure the CX staff hear BS stories from pax every day as an excuse for an upgrade. I don't want to be one of those pax. No. It's self degradation if one also gets into a BS slinging match with airline staffs. |
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