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reconfirming flights?
The airline called me and gave me the new departure and check-in time.
This is the first time I've ever heard of someone actually being called by the airline with schedule change info. I was called once. Remember, this was before 9/11 and security checks were shorter. Conversation went something like this ... *ring* Me: hullo? NWA: Ms. Dyer? Me: yeah NWA: Ms. Dyer, your 7:30am flight has been cancelled. Me: Uh? OK. What are the options here? NWA: Well, (embarassed pause) we do have a flight leaving at 5:30am that we have room on ... that way you'd make your connection. Me: What time is it now? NWA: Umm. (embarassed pause) 4:00am. Me: Lessee. I'm packed already, and I think I can make it to the airport in 45 minutes, so yeah. I think I can make that. Thanks for the call. NWA: Thank YOU ... *click* Yes, I did thank them for waking me at 4:00am. They were polite and I made everything just fine. I was glad there wasn't much traffic, but was impressed they called. American would have had me discover this at the airport, and THEN told me about how I could have been on that earlier flight. -- Kimbis |
#2
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reconfirming flights?
Kim Dyer wrote:
\ Yes, I did thank them for waking me at 4:00am. They were polite and I made everything just fine. I was glad there wasn't much traffic, but was impressed they called. American would have had me discover this at the airport, and THEN told me about how I could have been on that earlier flight. AA calls me about such things. |
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