Lufthansa's Screwy Web Site for Flight Tracking

I was trying to track a flight from Munich to San Francisco. Entering
the flight number and the date gave strange results. If I searched by
arrivals, it claimed that the flight had landed even though it was still
in the air. If I searched by departures, it displayed an arrival time
that was totally wrong. If I searched by route, then it displayed the
proper arrival information, along with the same flight number that I
tried, at least some times (most of the time it came back with "The
system is not available right now. Please try again later.").

What was really nice though, is that if you call Lufthansa, someone that
speaks understandable English actually answers the phone and immediately
gives you the information you want. There is no wading through endless
prompts, voice or touch-tone. They can probably get by with 1/10th the
number of incoming phone lines, since they can handle calls so quickly.