If this is your first visit, be sure to check out the FAQ by clicking the link above. You may have to register before you can post: click the register link above to proceed. To start viewing messages, select the forum that you want to visit from the selection below. |
|
|
|
Thread Tools | Display Modes |
#1
|
|||
|
|||
Carnival Crusees Bad News
Carnival
Carnival is not the cruse line to use! If you have loved ones on board and need to get in touch with them, it's impossible. Case in point; The Conquest left New Orleans Sunday at 6:00 Pm. The first effort to call the ship using the Maritime Network number, 877-225-7447 was between 11:25PM and 12:00AM. Five (5) tries were made. Then again on Tuesday at 6:30 AM, No luck. I Called guest services at Carnival and gave the following complaint; My Name is Jerry Sparks, residing at 320 73rd street North, Birmingham, Al 35206. The Phone numbers here are 205-838-1688 and 205-862-1866 a cell phone. I wish to register a formal complaint against the Captain and his crew of the ship Conquest. On the night of 10/20/03 between the hour of 11:25 and 12:00 midnight I tried to reach the ship using the number 877-225-7447, 5 times. Each time the phone rang on the ship but timed out thus disconnecting me. I then tried at 6:300 AM on the morning of 10/21/03 and got the same response. I was trying to reach cabin 1279 registered to Ms. Linda Wilson. We set up the 11:30 PM time prior to departure so that I would be assured as to the rooms occupants being there. I would like an explanation as to the behavior of the ships crew as I know that the Maritime Network was fully operational at the time. I need to reach the occupants of that room especially one Lee Ann Brooks. She is staying in that room with Linda. Carnival was told that I contacted the Maritime Network and Marie said that there were no problems with their equipment. A check with the weather maps showed no atmospheric disturbances in the area of the boat. The ship just did not answer either because of faulty equipment or because they did not want too. I received no response to the complaint, nor did I get an explanation. The were given the phone numbers where I could be reached. Tuesday night between 11:15 Pm and 11:30 Pm five (5) more attempts were made, no success. Wednesday Morning at 4.58 Am another unsuccessful attempt was made. I then tried at 8:03 AM with similar results. Carnival was called again, this time speaking to Hose (sp). Still no remarks about the lack of communication with the boat. He did say that he would try and get a message to the requested party that I was trying to contact her. The results are still to be seen and it's been two hours. What if this were an emergency This is not a responsible cruse line and I would not recommend it to any one. |
#2
|
|||
|
|||
Carnival Crusees Bad News
"Jerry Sparks" wrote in message om... Carnival Carnival is not the cruse line to use! If you have loved ones on board and need to get in touch with them, it's impossible. snipped the goofiness... Even your local phone company does not guarantee service. Give it a rest! |
#3
|
|||
|
|||
Carnival Crusees Bad News
|
#4
|
|||
|
|||
Carnival Crusees Bad News
"Jerry Sparks" wrote in message om... Carnival Carnival is not the cruse line to use! If you have loved ones on board and need to get in touch with them, it's impossible. Case in point; The Conquest left New Orleans Sunday at 6:00 Pm. The first effort to call the ship using the Maritime Network number, 877-225-7447 was between 11:25PM and 12:00AM. Five (5) tries were made. Then again on Tuesday at 6:30 AM, No luck. I Called guest services at Carnival and gave the following complaint; My Name is Jerry Sparks, residing at 320 73rd street North, Birmingham, Al 35206. The Phone numbers here are 205-838-1688 and 205-862-1866 a cell phone. I wish to register a formal complaint against the Captain and his crew of the ship Conquest. On the night of 10/20/03 between the hour of 11:25 and 12:00 midnight I tried to reach the ship using the number 877-225-7447, 5 times. Each time the phone rang on the ship but timed out thus disconnecting me. I then tried at 6:300 AM on the morning of 10/21/03 and got the same response. I was trying to reach cabin 1279 registered to Ms. Linda Wilson. We set up the 11:30 PM time prior to departure so that I would be assured as to the rooms occupants being there. I would like an explanation as to the behavior of the ships crew as I know that the Maritime Network was fully operational at the time. I need to reach the occupants of that room especially one Lee Ann Brooks. She is staying in that room with Linda. Carnival was told that I contacted the Maritime Network and Marie said that there were no problems with their equipment. A check with the weather maps showed no atmospheric disturbances in the area of the boat. The ship just did not answer either because of faulty equipment or because they did not want too. I received no response to the complaint, nor did I get an explanation. The were given the phone numbers where I could be reached. Tuesday night between 11:15 Pm and 11:30 Pm five (5) more attempts were made, no success. Wednesday Morning at 4.58 Am another unsuccessful attempt was made. I then tried at 8:03 AM with similar results. Carnival was called again, this time speaking to Hose (sp). Still no remarks about the lack of communication with the boat. He did say that he would try and get a message to the requested party that I was trying to contact her. The results are still to be seen and it's been two hours. What if this were an emergency This is not a responsible cruse line and I would not recommend it to any one. The only pertinent information that I got from this post was that the poster cannot write and did not *think* his complaint post through!!! Maybe he ought to go ahead and give us his social and driver's license numbers, as well! At any rate, this phone call was not an emergency. Whether it would've been handled differently if it were an emergency, who knows! But, for general staying in touch, email to the ship is the best route! |
#5
|
|||
|
|||
Carnival Crusees Bad News
In article , Jerry
Sparks wrote: Carnival is not the cruse line to use! If you have loved ones on board and need to get in touch with them, it's impossible. Case in point; The Conquest left New Orleans Sunday at 6:00 Pm. The first effort to call the ship using the Maritime Network number, 877-225-7447 was between 11:25PM and 12:00AM. Five (5) tries were made. Then again on Tuesday at 6:30 AM, No luck. I think I can guess what the problem is. The times you are calling. I have not been on Carnival but on other cruise lines I have been on there may be only certain times that the communications center is open. It may be in their documents. It varies on different cruise lines but I doubt it is open at 11:25pm or 6:30am. -- Charles |
#6
|
|||
|
|||
Carnival Crusees Bad News
I think maybe you guys are bein' a little tough on Jerry. And Jerry is bein'
a little overboard. He sounds like he is just venting a little frustration about not being able to reach a loved one. Jerry, Phone calls at sea are at best unreliable. You are relying on literally a million miles of a satellite link and sometimes that just doesn't work. Sun spots, flocks of geese, improper adjustment of the equipment and about a hundred more things besides incompetence or negligence on the part of the crew could be to blame here. Oh, and if this is your address, I hope you don't get hate mail sent to you. That wasn't a smart thing to do. Email the host of this NG and ask them to pull this post. For your own good. All, Honestly, a few constructive suggestions would have been better than the bash fest you guys were having here. Truth is, Carnival and all the other lines boast in grand terms about how each room has it's own ship to shore telephone for passenger use 24 hours a day. I've never heard somebody say, "Phone service is only available during the hours when the radio operator is on duty." Horse hockey! It's supposed to be available all the time. Suppose it WAS an emergency or God forbid that this person wanted to tell someone how much they missed them and loved them? Is that such a crime? And let's not forget that the person calling wanted to talk bad enough to pay the exorbitant $7.95 per minute for that privilege. Maybe this person doesn't have a computer at home and had no other way to reach someone. If you believe the poster, they had planned ahead of time to talk at that time. Why is it up to the ship to tell them when they can talk and when they can't? Lighten up, all of you. Have a reasonable discussion of the issue, which is "How do I reach someone by phone at sea?" Offer some useful information that someone else might benefit from, rather than taking a poke at someone who just might be missing someone at sea. Isn't that what this NG is supposed to do? MrTractor "Jerry Sparks" wrote in message om... Carnival Carnival is not the cruse line to use! If you have loved ones on board and need to get in touch with them, it's impossible. Case in point; The Conquest left New Orleans Sunday at 6:00 Pm. The first effort to call the ship using the Maritime Network number, 877-225-7447 was between 11:25PM and 12:00AM. Five (5) tries were made. Then again on Tuesday at 6:30 AM, No luck. I Called guest services at Carnival and gave the following complaint; My Name is Jerry Sparks, residing at 320 73rd street North, Birmingham, Al 35206. The Phone numbers here are 205-838-1688 and 205-862-1866 a cell phone. I wish to register a formal complaint against the Captain and his crew of the ship Conquest. On the night of 10/20/03 between the hour of 11:25 and 12:00 midnight I tried to reach the ship using the number 877-225-7447, 5 times. Each time the phone rang on the ship but timed out thus disconnecting me. I then tried at 6:300 AM on the morning of 10/21/03 and got the same response. I was trying to reach cabin 1279 registered to Ms. Linda Wilson. We set up the 11:30 PM time prior to departure so that I would be assured as to the rooms occupants being there. I would like an explanation as to the behavior of the ships crew as I know that the Maritime Network was fully operational at the time. I need to reach the occupants of that room especially one Lee Ann Brooks. She is staying in that room with Linda. Carnival was told that I contacted the Maritime Network and Marie said that there were no problems with their equipment. A check with the weather maps showed no atmospheric disturbances in the area of the boat. The ship just did not answer either because of faulty equipment or because they did not want too. I received no response to the complaint, nor did I get an explanation. The were given the phone numbers where I could be reached. Tuesday night between 11:15 Pm and 11:30 Pm five (5) more attempts were made, no success. Wednesday Morning at 4.58 Am another unsuccessful attempt was made. I then tried at 8:03 AM with similar results. Carnival was called again, this time speaking to Hose (sp). Still no remarks about the lack of communication with the boat. He did say that he would try and get a message to the requested party that I was trying to contact her. The results are still to be seen and it's been two hours. What if this were an emergency This is not a responsible cruse line and I would not recommend it to any one. |
#7
|
|||
|
|||
Carnival Crusees Bad News
Use a cell phone!!
|
#8
|
|||
|
|||
Carnival Crusees Bad News
In article , Kowboyguard
wrote: Use a cell phone!! Not a great suggestion. Cell phones only work in some ports and close to shore where there are cells. -- Charles |
#9
|
|||
|
|||
Carnival Crusees Bad News
I've used my cell phone in San Juan, St. Thomas, sailing along the coast of
Florida at night and sailing up the Mississippi River to New Orleans. Anytime you are within reach of a cell on land, a cell phone will work. But at sea and in different countries where the cell phone standard is different or they don't recognize the "SIM" card on your phone, it won't work. It will save you a lot of money if you use a land line. Get a list of numbers and locations that you can use your telephone credit card from and schedule a call home in port. If you can only schedule a call during times that a ship is out in the open sea, then you will have to take your chances with the ships phone. Good luck! HTH, MrT "Charles" wrote in message d... In article , Kowboyguard wrote: Use a cell phone!! Not a great suggestion. Cell phones only work in some ports and close to shore where there are cells. -- Charles |
#10
|
|||
|
|||
Carnival Crusees Bad News
My son had to try and contact me also for an emergency last year and couldn't
get through with the phone, did manage to contact via Email though. BUT an important point- even though he dialed so called "toll free" numbers- there were charges amounting to about $12 for the 2 unsuccessful calls. SO call you local phone provided and verify if you have any charges and dispute- It took me months to get them removed. |
|
Thread Tools | |
Display Modes | |
|
|
Similar Threads | ||||
Thread | Thread Starter | Forum | Replies | Last Post |
Glad I went to Istanbul when I did | Ksu93dlv | Europe | 86 | November 27th, 2003 12:26 PM |
Carnival Destiny Upper level 8A cabin warning! Disco inferno! | GRL | Cruises | 9 | October 18th, 2003 03:03 PM |
No Carnival pier in the Riviera Maya | Paul | Cruises | 2 | October 10th, 2003 01:59 PM |
Carnival Quits Tampa | Robert Browne | Cruises | 0 | October 8th, 2003 10:19 PM |
i PR Newswire | Travel News | Senior Editor | Cruises | 0 | October 3rd, 2003 08:22 PM |