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'I made a mistake' – Ryanair's refund U-turn



 
 
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  #21  
Old April 25th, 2010, 10:33 AM posted to alt.airports.uk.edinburgh,alt.travel.uk.air,uk.transport.air,rec.travel.europe
tim....
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Posts: 398
Default 'I made a mistake' - Ryanair's refund U-turn


"mikeos" wrote in message
...
On 23/04/2010 17:37, tim.... wrote:
wrote in message
...
On Fri, 23 Apr 2010 11:56:24 +0100, William Black
wrote:

wrote:
Source:
http://news.scotsman.com

RYANAIR'S normally uncompromising chief executive yesterday bowed to
political pressure by reversing the airline's decision not to fully
reimburse travellers stranded by the volcanic ash disruption.

Let us all know when Ryan Air actually pays someone rather than just
talking about it...

I'm more concerned about the many millions of flight taxes pocketed by
Ryanair for flights not taken. How on earth do they get away with
withholding money intended for the government in the first place?


Because having a department specifically to process refunds for 10 pounds
is
not going to be very cost effective.


So if it was intended ultimately for the government, why can't they be
compelled to make a bulk payment to the Treasury?


Bcause that's not the way the tax is currently defined (note that some taxes
are defined this way)

tim


  #22  
Old April 25th, 2010, 10:35 AM posted to alt.airports.uk.edinburgh,alt.travel.uk.air,uk.transport.air,rec.travel.europe
tim....
external usenet poster
 
Posts: 398
Default 'I made a mistake' - Ryanair's refund U-turn


"pete" wrote in message
...
On Fri, 23 Apr 2010 17:37:23 +0100, tim.... wrote:

wrote in message
...
On Fri, 23 Apr 2010 11:56:24 +0100, William Black
wrote:

wrote:
Source: http://news.scotsman.com

RYANAIR'S normally uncompromising chief executive yesterday bowed to
political pressure by reversing the airline's decision not to fully
reimburse travellers stranded by the volcanic ash disruption.

Let us all know when Ryan Air actually pays someone rather than just
talking about it...

I'm more concerned about the many millions of flight taxes pocketed by
Ryanair for flights not taken. How on earth do they get away with
withholding money intended for the government in the first place?


Because having a department specifically to process refunds for 10 pounds
is
not going to be very cost effective.


Maybe not but British Airways (and others) were required to repay
customers
the erroneous fuel surcharge they paid. We got one and (IIRC) it was about
£8
In this case it would be much simpler: make the refund to everyone who was
booked to travel while the flight ban was in place and didn't rebook.


Wasn't that as part of the "punishment" for running an illegal cartel?

A different matter entirely

tim


 




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