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#1
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EXPEDIA SUCKS!
Reference # 24198684 To Whom It May Concern at Expedia: I have been
trying for 6 days to get a fraudulent charge taken off my credit card that was put there by your client, Rhea's Inn By The Sea. I have spoken with countless Expedia employees who could or would not help me in this matter. I want you to know that I will fight this as far as I have to to get this resolved. You should be ashamed of yourselves for spouting off about Customer Service that you do NOT supply to hapless travellers. |
#2
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EXPEDIA SUCKS!
"Romy" wrote in message
oups.com... Reference # 24198684 To Whom It May Concern at Expedia: I have been trying for 6 days to get a fraudulent charge taken off my credit card that was put there by your client, Rhea's Inn By The Sea. You're barking up the wrong tree. Try discussing the charge with Rhea's Inn. If that fails, contact the bank that issued your credit card and explain that you did not authorize the charge. Richard |
#3
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EXPEDIA SUCKS!
On 22 Feb 2006 08:47:56 -0800, "Romy" wrote:
Reference # 24198684 To Whom It May Concern at Expedia: I have been trying for 6 days to get a fraudulent charge taken off my credit card that was put there by your client, Rhea's Inn By The Sea. I have spoken with countless Expedia employees who could or would not help me in this matter. I want you to know that I will fight this as far as I have to to get this resolved. You should be ashamed of yourselves for spouting off about Customer Service that you do NOT supply to hapless travellers. You use Google. Are they responsible for the entire internet? Sorry you got ripped off, but it's not Expedia's fault. -- --- DFM - http://www.deepfriedmars.com --- -- |
#4
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EXPEDIA SUCKS!
On Wed, 22 Feb 2006 19:01:14 +0100, Martin wrote:
On Wed, 22 Feb 2006 12:35:00 -0500, "Richard" wrote: "Romy" wrote in message groups.com... Reference # 24198684 To Whom It May Concern at Expedia: I have been trying for 6 days to get a fraudulent charge taken off my credit card that was put there by your client, Rhea's Inn By The Sea. You're barking up the wrong tree. Try discussing the charge with Rhea's Inn. If that fails, contact the bank that issued your credit card and explain that you did not authorize the charge. The procedure is to talk to the credit card company and they sort the rest out. Which I believe has to be done within a certain period of time for them to be of help. I suspect Romy was a little late off the mark, and decided to blame the messenger instead. -- --- DFM - http://www.deepfriedmars.com --- -- |
#6
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EXPEDIA SUCKS!
Romy wrote: Reference # 24198684 To Whom It May Concern at Expedia: I have been trying for 6 days to get a fraudulent charge taken off my credit card that was put there by your client, Rhea's Inn By The Sea. I have spoken with countless Expedia employees who could or would not help me in this matter. I want you to know that I will fight this as far as I have to to get this resolved. You should be ashamed of yourselves for spouting off about Customer Service that you do NOT supply to hapless travellers. This may be a silly question, but if Expedia isn't giving you any satisfaction, why not take it up with your credit card company? Whenever I find an erroneous charge on my monthly statement, I call the card company, explain why I do not consider the charge legitimate, and they remove it from my bill. (Presumably they charge it back to the merchant, so they're not out anything, but so far as I'm concerned, that resolves the matter - obviously I don't make a habit of such complaints, so apparently they accept my word that I'm justified in refusing to pay the charge.) |
#7
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EXPEDIA SUCKS!
I echo your subject line, "Expedia sucks!" I never use them any more unless I absolutely have to, I'll even go through a traditional travel agent first. What I do still use them for is searching for hotels and flights because their search interface is very easy to use. Once I find what I want, whether it be hotel or flight, then I go to Orbitz or Travelocity to book it because they usually have better prices and far less restrictions. On 22 Feb 2006 08:47:56 -0800, "Romy" wrote: Reference # 24198684 To Whom It May Concern at Expedia: I have been trying for 6 days to get a fraudulent charge taken off my credit card that was put there by your client, Rhea's Inn By The Sea. I have spoken with countless Expedia employees who could or would not help me in this matter. I want you to know that I will fight this as far as I have to to get this resolved. You should be ashamed of yourselves for spouting off about Customer Service that you do NOT supply to hapless travellers. |
#8
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EXPEDIA SUCKS!
"Martin" wrote in message
... On Wed, 22 Feb 2006 12:35:00 -0500, "Richard" wrote: "Romy" wrote in message roups.com... Reference # 24198684 To Whom It May Concern at Expedia: I have been trying for 6 days to get a fraudulent charge taken off my credit card that was put there by your client, Rhea's Inn By The Sea. You're barking up the wrong tree. Try discussing the charge with Rhea's Inn. If that fails, contact the bank that issued your credit card and explain that you did not authorize the charge. The procedure is to talk to the credit card company and they sort the rest out. If you've never dealt with the merchant who charged your card, then you're right. Since the OP is pursuing Expedia and has a reference number, I assume he made a booking at the inn. I don't know whether he was charged for extra nights or for room service that was never ordered but in such a situation, dealing directly with the inn could resolve the matter much faster than letting the bank handle it. If he can convince the inn that their billing is incorrect, they could issue a refund on his card that would post within a couple days. If he goes straight to the bank that issued his card, they'll start by canceling the card and issuing a new one with a different number. This leaves him without a credit card for a few days. Then their fraud department will launch an investigation that will last at least a month. During that time, the charges will remain on his account, effectively lowering his credit limit. I've been through both situations and suggest that people avoid the latter until they've tried the former. Of course they need to act quickly as banks will be suspicious of someone reporting fraudulent charges they've known about for a couple weeks. Richard |
#9
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EXPEDIA SUCKS!
"Martin" wrote in message
... In all cases of credit card fraud the right thing to do is contact the credit card company. There is no need to waste time entering into a dialogue with the organisation that defrauded you. Unless the merchant is willing to acknowledge the fact that they screwed up the billing. Then you can save -- not waste -- your time by dealing with them directly. Richard |
#10
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EXPEDIA SUCKS!
Hey have a look at http://reifly.com . This website is able to search
flights, etc. like the google input.The company is located in Germany, so it seems to be no american idea Have fun in travelling! rob |
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